Associate Community Manager, Gamification

FocusKPI is looking for a Associate Community Manager, Gamification to join the Community and learning team, in one of our clients, a high-tech, SaaS company.

This is a fantastic opportunity to learn from an amazing team of community and marketing experts, and work with an innovative, supportive and thriving community.

Work Location: Remote - anywhere in the US
Duration: 11-12 months contract
Pay Range: $26/hr to $36/hr

Responsibilities:

• Engage with the community on their online community platform and Slack.
• Create internal content that incorporates data-driven analysis and recommendations.
• Develop and enforce community guidelines.
• Help manage the gamification program, including troubleshooting issues and developing new engagement initiatives.
• Assist in managing their online leader ambassador program.

Qualifications:

• 2-4 years of experience is required
• Online community management experience is a huge plus.
• Ability to learn new software quickly.
• Software Experience (being comfortable) - going into backend of gamification system doing setup and troubleshooting.
• Must be a clear, enthusiastic, and effective written communicator.
• Independent, proactive, and creative thinker.
• Able to organize, prioritize, and juggle tasks effectively.
• Experience with Lithium/Khoros or other community software, Trello, Confluence, Jira, Slack, Bunchball/Nitro, and Excel is a plus but not a requirement.

Thank you!

FocusKPI Hiring Team

Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

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