Customer Service Representative/Cashier

The following are the essential duties and responsibilities. Please contact us with any questions.

Job Summary

• Greet / assist customers in person, over the phone, and via email.
• Process payments, refunds, and transactions accurately using POS systems.
• Address customer inquiries, resolve complaints, and escalate issues when necessary.
• Perform data entry, maintain records, and update databases using Microsoft Office tools.
• Prepare invoices, reports, and other documents as needed.
• Organize and file paperwork including customer records and financial transactions.

Qualifications

• Basic math skills and familiarity with retail math
• Effective communication skills, both verbal and written
• Experience with POS systems and merchandising
• Proficiency in Microsoft Office and phone etiquette

Job Type: Contract

Pay: $19.00 per hour

Expected hours: 40 per week

Shift:

• Morning shift

Work Location: In person