E-Commerce & Logistics Manager

The role

As our E-commerce and Logistics Manager you will be a key player in our operations, overseeing both our online store and the efficient flow of music players and speakers of Soundtrack and its partners. This role requires a blend of e-commerce expertise, supply chain understanding, and strong analytical skills. You will be responsible for optimizing the customer journey, managing product listings, coordinating shipping, and ensuring smooth order fulfillment.

Responsibilities

• Manage supply, production forecasts and inbound shipping.
• Manage inventory, fulfillment integration, and logistics workflows
• Manage our e-commerce platform including product pages, checkout processes, and overall site performance.
• Track key performance metrics (KPIs) such as traffic, sales, conversion rates, and return rates.
• Collaborate with customer support, product development, and our legal and accounting team to drive continuous improvement.

About you

We're always looking to work with people who are friendly, professional, humble, open, and love getting things done. You might describe yourself as:

• Highly organized.
• Open-minded and keen to learn.
• Process-driven, you always strive to improve ways of working.
• Focused on details.
• Having an engineering mindset. You find ways forward where others might be stuck.

Mandatory Requirements

• E-commerce Experience: 3+ years of proven experience managing an e-commerce platform, including product listing optimization, website updates, and online sales strategies.
• International Logistics Knowledge: Solid experience and understanding of logistics principles, including inventory management, warehousing, shipping, and order fulfillment processes.
• Analytical Skills: Proficiency in data analysis to track key metrics and make data-driven decisions to improve efficiency and sales.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with internal teams, suppliers, and shipping carriers.
• Tech Savviness: Comfortable working with various e-commerce platforms including Shopify Plus, inventory management systems, and shipping software.
  

Beneficial Requirements

• Previous experience within the music or audio industry

Familiarity with shipping carriers and logistics providers: Knowledge of different shipping options, rates, and services.

About us

Soundtrack is a B2B scale-up company providing music streaming services for businesses. We serve small customers like the café around the corner, and much bigger brands like Joe & The Juice, Barbour and Hard Rock Hotels.. On the inside, we're a bunch of talented, motivated and humble designers, engineers and music experts. We believe in product-led growth, where the product is the primary driver of customer acquisition, conversion and expansion. Our headquarters are located in central Stockholm. Our day to day business language is English.

Employee benefits

• • You have the freedom to decide where you work the best with our Work From Anywhere program with a one-off setup bonus included
  • Generous pension plan
  • Yearly budget for health, wellness and personal development
  • Laptop and mobile phone of your choice.
  • Regular social activities such as team events, meet ups, after works and off-sites
  • Daily breakfast served at the office

If you have any questions about the position or need to reach out, get in touch with Patrik Axelsson at patrik.axelsson@soundtrackyourbrand.com. Please note that we only accept applications submitted via our career page and do not accept applications by email.