Floor Manager

Join Our Team as a Floor Manager!

At Hellas Restaurant, we?re looking for a passionate and motivated Floor Manager to help lead our Front-of-House (FOH) team. While we don?t expect you to have all the answers from day one, we?re seeking someone who is eager to learn, grow, and thrive in a fast-paced, high-volume environment. With at least two years of experience in a similar role, we value leaders who are committed to providing excellent service and creating a positive, team-oriented atmosphere.

A great Floor Manager leads by example?demonstrating service excellence, guiding staff, and ensuring every guest has an outstanding experience. If you?re self-driven, ready to take your career to the next level, and passionate about the restaurant industry, we want to hear from you! We are an equal opportunity employer, welcoming applicants from all backgrounds to join our diverse team.

How to Apply:

Apply online at www.hellasbakery.com or stop by in person:
Hellas Restaurant
785 Dodecanese Blvd
Tarpon Springs, FL 34689

Benefits:

• Competitive pay
• Meal discounts
• Health insurance with a substantial employer contribution (for full-time employees)
• Vision, dental, life, and accident insurance options
• Short- and long-term disability insurance
• Pet insurance and pet discount programs (available for both full- and part-time employees)
• Health reward program included with medical benefits
• Financial Fitness program to support your financial goals
• Employee Assistance Program (EAP) for work-life balance
• Growth opportunities for career advancement
• A fun, supportive, and team-oriented work environment

Key Responsibilities:

• Oversee daily operations and ensure smooth service flow.
• Monitor guest experiences, address concerns, and resolve issues quickly to maintain high service standards.
• Review and act upon guest feedback and complaints.
• Conduct daily checks on FOH cleanliness, quality, and adherence to standards.
• Monitor employee performance, conduct reviews, and provide constructive feedback.
• Manage scheduling, reservations, and station assignments.
• Ensure employees maintain a professional appearance, including proper uniforms.
• Oversee FOH maintenance schedules and ensure timely completion.
• Check out servers, bartenders, and bakery sales associates, resolving any discrepancies.
• Ensure compliance with safety and sanitation standards.
• Adhere to company attendance policy and dress code.
• Assist with additional duties as needed to support the team.

Skills & Qualifications:

• A positive attitude, high motivation, and a strong work ethic.
• Ability to thrive in a high-volume, fast-paced environment.
• Strong communication skills to effectively engage with staff at all levels.
• Ability to build trust and inspire your team to achieve positive results.
• Skilled in conflict resolution and problem-solving under pressure.
• Lead by example?motivating, coaching, and developing team members.
• Ability to actively contribute to the management team to improve business operations.
• Familiarity with serving, hosting, bussing, expo, and bartending to provide support and training when necessary.

Education & Experience:

• Minimum of 2 years of experience in a similar management role with a proven track record in managing cost and labor controls.
• Hospitality management degree preferred, but candidates with equivalent experience will be considered.
• Food Manager Certification required.

Other:

• The noise level in the work environment is high.
• The work environment is climate controlled.
• Must possess the ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
• Must be able to work independently as well as in a team environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the function is mostly standing for long periods of time.
• The employee must be able to regularly walk, and use hands and fingers to handle or feel objects, tools, or controls.
• The employee is frequently is required to talk or hear.
• The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.
• The employee must regularly lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Consistent with the Americans with Disabilities Act (ADA) and Florida Civil Rights Act (FCRA), it is the policy of Hellas to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Hellas. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact Human Resources, (727) 934-8400, and hellasemployment@gmail.com

Hellas Bakery & Pita, is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual?s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law.