Full-Time Medical Receptionist

Cascade Cardiology is looking to expand our team with a Full-Time Medical Receptionist. Our fast-paced environment is best suited for happy, reliable, dedicated, and motivated individuals who have an interest in helping patients, especially as it relates to chronic conditions and preventative care.

We staff highly-qualified individuals who strive to provide the highest quality of medical care in a comfortable and pleasant environment. Compassion, integrity, and respect are three key elements in our effort to provide a personal approach to heart health.

General:

Under general supervision of provider team and Practice Manager, this position is responsible for answering phones, greeting and checking-in, verifying and updating patient and insurance information, electronic filing, scanning, fax distribution, chart delivering, collecting OTC, as well as various other front office duties.

Duties and Responsibilities:

• Retrieve incoming phones calls, take messages, and return voicemails as needed.
• Greet, register, instruct, and provide general assistance to patients.
• Obtain demographic and financial information and enter/scan into computer system.
• Relay any relevant medical and/or insurance updates/changes to appropriate departments.
• Collect copay, co-insurance, deductibles and/or past due balances, post into computer system while maintaining and balancing cash drawer.
• Confirm medical chart is complete, and financial responsibilities is settled before patient leaves.
• Complete work log daily
• Retrieve incoming faxes daily, work and distribute as appropriate.
• Complete electronic filing and scanning daily.
• Mail Welcome Packets
• Complete nightly and daily balancing sheets.
• Maintain/stock beverages and cleanliness of lobby.
• Additional duties as assigned by Practice Manager.
• Attend and participate in all monthly staff meetings.

Knowledge, Skills and Abilities:

• Excellent interpersonal communication, telephone, customer service, organization, and time-management skills are essential.
• Ability to read, write, speak and understand English. Spanish a plus.
• Ability to read and write medical terminology.
• Ability to actively participate in team-oriented processes.
• Basic computer skills, including familiarity with electronic medical records.
• Supports and contributes to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention and identify and report potential liabilities.

Preferred Qualifications:

Education: High school diploma or equivalent

Experience: 1 – 2 years in medical healthcare setting

Software Systems: NextGen, Epic, Microsoft Platform

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person