High Performance Concierge (Small Group + Boutique Fitness Manager)

High Performance Concierge
AVANT by Altea
Lead. Elevate. Inspire.

At Avant, we are setting the standard for what it means to train and recover at the highest level. Our commitment extends beyond fitness solutions—we craft elite, performance-driven experiences that push boundaries. We are seeking a High Performance Concierge to blend the art of small group training and boutique fitness studio management, elevating our members’ journeys and transforming their results.

As the High Performance Concierge, you’ll be at the heart of a personalized, high-performance environment. You’ll lead a dynamic team, optimize member experiences, and push the envelope on what world-class service and training can achieve.

About AVANT by Altea

AVANT is a members-only club for those who demand more and refuse to settle. A performance-driven ecosystem where cutting-edge training, science-backed recovery, and personalized wellness strategies come together seamlessly. AVANT is designed for peak potential, long-term vitality, and results that last.

Who You Are

AVANT leaders embody the following core values. If these do not resonate with you, this role is not the right fit.

• You’re an A-Player – You aren’t afraid of competition and love surpassing targets. You’re a data driven high performer hungry to make your mark.
• You’re Coachable – You're a team player and open to feedback. We operate with a team first mindset. If you aren’t looking to work with your team, you aren’t a good fit.
• You Have a Passion for Results – You don’t settle for good enough—you strive for greatness in every aspect of your life. You are truly passionate about unlocking the hidden potential in others, guiding them beyond their perceived limits to achieve results they never thought possible.
• You Understand the Why. Every interaction—whether onboarding new members, curating personalized training plans, or introducing recovery solutions—is designed to move our members towards long-term success.
• You Put the Right People in the Right Seats – You recognize talent, both in yourself and those around you. You thrive in a high-performance environment, collaborating with a team of professionals who are all aligned in delivering best-in-class service.
• You Let Data Drive Decisions – You don’t rely on guesswork—you track progress, analyze trends, and ensure every plan is results-driven. From performance metrics to member engagement, you use data to refine and optimize the member experience.
• You Solve Issues Before They Become Problems – You anticipate challenges and address them proactively. Whether refining a member’s fitness plan, adjusting their recovery routine, or resolving concerns, you approach problem-solving with precision and efficiency.
• You Believe in Process – Structure and consistency elevate results. You understand the importance of well-defined systems, ensuring every member follows a proven pathway to success while experiencing the highest level of service.
• You Execute with Discipline – You follow through. You set goals, hold yourself accountable, and ensure every member stays engaged in their journey. Whether it’s follow-ups, progress assessments, or refining the experience, you drive action that delivers measurable outcomes.

What You’ll Do:

• Lead & Develop a High Performing Team – This role oversees multiple fitness modalities. It’s your responsibility to keep the AVANT technical specialists at the top of their game and our classes delivering a results driven experience.
• Chase Perfection – As the High-Performance Concierge, the experience of our boutique fitness falls on your shoulders. It’s your mandate to ensure we are overdelivering across all modalities. This pursuit is both from a technical & experiential perfection – the impossible task! The idea of constant refinement should excite you.
• In Club Concierge – Just because fitness is done in a group setting, doesn’t mean it needs to be nonsensical! With a results driven fitness product, we want to make sure our clients are utilizing them to their fullest potential. Working had and not seeing results is frustrating, it’s your job to ensure that doesn’t happen to our members. You will lead the concierge team's execution of accountability and planning for members. You don’t just meet expectations, you anticipate them.
• Deliver Elevated Member Experiences – Every class you teach, every assessment you conduct, every program you adjust, is meticulously designed to elevate the member’s journey. You ensure every moment is seamless, every detail is perfected, and every experience is driven by one goal—results. Your focus is unwavering: to optimize every aspect of the member’s fitness evolution.
• Keep the Standards High Through Data – You lead by example, driving the team to hit and exceed targets. From utilization to experience, you know what it takes to optimize departmental performance. Every decision, every action, is laser-focused on creating results that ripple through the entire team and elevate the entire operation through data led decisions.
• Take a Holistic Approach – You’re not just focused on intensity; you know true performance is built on balance. You educate and guide members in recovery and holistic wellness, empowering them to integrate these practices into their lives for total-body optimization. Wellness isn’t an afterthought—it’s a core principle of sustainable high performance.

What You’ll Bring:

• Proven Leadership Experience – You’re a seasoned leader with a track record of managing high-performing fitness teams in elite environments. Your experience in personal training, group fitness, or studio management sets you apart as a force in driving results and fostering a culture of excellence.
• Extensive Knowledge in Fitness & Recovery – Your expertise in strength, conditioning, cycle, Pilates, boxing or yoga and recovery transforms members’ performance.
• Knowledge of Fitness Technology – You harness cutting-edge tools like the EVOLT360 and advanced tracking systems to optimize results and elevate every training session. Comfortable in making recommendations based on metrics using internal health metrics.
• Criminal Background Check Requirement – All team members must provide a recent Criminal Background Check prior to commencement of training and/or work.
• CPR & First Aid Certification (or willingness to obtain)

Perks of this position include:

• Competitive salary
• Bonus opportunities
• Complimentary individual and plus one membership
• Additional Vacation Time and Flex Days
• Cellphone Allowance
• Group RRSP options
• Employee Stock Option Program
• Maternity/Paternity top up
• 4-Day Work Weeks (12 per year)
• Team Member Perks
• Complete training and development package
• Working alongside great people in a culture that fosters empowerment
• Career-defining growth and development opportunities

Why AVANT?

Because it’s about time a company created sustainable career opportunities in fitness & wellness. This is your opportunity to redefine what’s possible in fitness and wellness. At AVANT, you will be part of an elite team that is shaping the future of performance-driven training, recovery, and concierge-level wellness services. If you’re ready to lead, elevate, and inspire, we want to hear from you.

Ready to take your career to the next level? Apply now.

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at AVANT. We want to hear about your personal experiences and understand why you believe this opportunity is the right fit for you.

We thank you for your interest; however, only candidates selected for an interview will be contacted.

PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer, and we believe in treating everyone fairly regardless of race, ancestry, place of origin, colour, ethnic origin, national origin, language, citizenship, creed, religion, sex, sexual orientation, age, marital status, gender identity, gender expression, record of offenses, disability, or any other legally protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.

Licenses & Certifications

• First Aid
• CPR
• Personal Training Cert