Lead (Singapore) - Product Owner, Emerging Business

Why Join

The Programme Management team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions. With the changing landscape in consumer behaviour, reinforced by technological advances, banking has also transformed.

We are seeking an experienced individual to join the Emerging Business Programme Management team as Lead, Product Owner to spearhead the development of a new Regional Loan Lifecycle Management System for Singapore. This role reports to Regional Lead – Emerging Business Loan Lifecycle Management System (EMB LLMS), under Global Enterprise Banking.

In this role, you will be responsible for defining and executing the product vision, strategy, and roadmap for the Singapore EMB LLMS. You will be responsible in delivering capabilities in transformation architecture, experience & business design. We like problem-solvers with an agile and growth mindset who are comfortable with pushing the boundaries to expand our products through digital channels.

What you do

• Design and develop user-centric LLMS for loan acquisition and customer engagement with the Regional EMB LLMS team.
• Communicate the vision and strategy for the LLMS, aligning it with business objectives and customer needs.
• Collaborate with stakeholders to gather requirements and validate ideas, ensuring the platform meets user needs.
• Coach Product Owners to create clear user stories and acceptance criteria for high-quality feature delivery.
• Align digital transformation activities with project timelines and milestones.
• Maintain a prioritized product backlog and roadmap in line with stakeholder expectations and market trends.
• Actively participate in Agile ceremonies for effective collaboration and progress tracking.
• Work with UX/UI designers to create intuitive interfaces that enhance customer experience.
• Collaborate with IT Quality Assurance and UAT testers to ensure acceptance criteria are understood and translated into test cases.
• Support UAT by providing testers with necessary information to validate functionality.
• Ensuring project deliverables are achieved on schedule and defect-free. Identify key risks, issues and interdependencies to provide appropriate mitigation strategies or escalation where necessary
• Stay abreast of the competitive landscape and new developments from banks, alternate lenders and Fintechs through data analytics and knowledge of market trends.

Reporting to: Regional Lead, Emerging Business Loan Lifecycle Management System (EMB LLMS)

Who you are

• Tertiary education with minimum 8 years of working experience
• Experience in project management; managing digital loan platform and/or product management in business/consumer loans preferred
• Have the soft skills in addition to technical ones, such as the ability to communicate, inspire, foster a collaborative work atmosphere, and comprehend and evaluate business procedures.
• Be adaptable and able to understand the business environment and recognize shift signals.
• Experience with project management tools (e.g., JIRA, Confluence) & experience working in Agile environments
• Result-oriented and self-driven individual

Who you work with

Global Commercial Banking serves the entire spectrum of customer segments. From large corporations to government entities. And half of all SMEs in Singapore. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything. From cash management to trade finance. It’s all about finding and growing opportunity. For customers. Our people. And for you.

Who we are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.