Medical Office Assistant

Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, proficiency in electronic medical records, and excellent communication skills.

Duties

• Greet patients and visitors in a friendly and professional manner at the front desk.
• Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
• Schedule appointments and maintain an organized calendar for healthcare providers.
• Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed accurately.
• Maintain electronic medical records (EMR) using systems such as Epic or Dentrix, ensuring confidentiality and compliance with regulations.
• Collect patient information, including medical history and insurance details, while explaining office policies clearly.
• Support administrative tasks such as filing, data entry, and managing office supplies.
• Communicate effectively with patients regarding their appointments, treatment plans, and follow-up care instructions.
• Collaborate with healthcare staff to ensure efficient patient flow and high-quality care delivery.

Qualifications

• Previous experience in a medical office or dental office setting is preferred.
• Proficiency in electronic medical records systems; familiarity with Epic or Dentrix is a plus.
• Strong understanding of medical terminology and administrative procedures related to healthcare.
• Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to communicate clearly and compassionately with patients from diverse backgrounds.
• Experience with front desk operations, including scheduling appointments and handling phone systems.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.

If you are passionate about providing quality support in a medical setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.

Job Types: Part-time, Permanent

Pay: $18.00-$22.80 per hour

Expected hours: 30 per week