Medical Receptionist

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various clerical tasks. This role is essential in ensuring the smooth operation of our medical office, facilitating effective communication between patients and healthcare providers.

Responsibilities

• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule and confirm appointments using medical scheduling software such as Athenahealth or eClinicalWorks.
• Manage patient records, ensuring all information is accurate and up-to-date, including ICD-10 coding when necessary.
• Handle phone calls, responding to inquiries regarding services, insurance, and Medicare coverage.
• Maintain a clean and organized front desk area to create a welcoming environment for patients.
• Process patient files and documentation efficiently while adhering to confidentiality protocols.
• Collaborate with healthcare providers to ensure seamless patient care and communication.
• Assist in billing processes by verifying insurance information and collecting co-pays as needed.

Experience

• Previous experience as a Medical Receptionist or in a similar clerical role is preferred.
• Knowledge of Medicare processes and ICD-10 coding is a plus.
• Experience working in a front desk capacity within a healthcare setting, including dental receptionist roles, is beneficial.
• Strong organizational skills with attention to detail and the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service.

Join our team as a Medical Receptionist where you can make a difference in the lives of patients while contributing to the efficient operation of our healthcare facility!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Medical Specialty:

• Surgery

Schedule:

• Monday to Friday

Work Location: In person