Trainee Customer Service Advisor
Posted on Jan. 15, 2025 by Johnson & Perrott Motor Group
- Cork, Ireland
- N/A
- Full Time

Customer Service Advisor - Trainee
Location: Cork
Type: Full Time, Permanent
About Us:
Johnson & Perrott Motor Group is one of Ireland’s leading motor groups, dedicated to keeping Ireland moving.
Role Overview:
We’re looking for a Trainee Customer Service Advisor to join our Service Team. With full training provided, you’ll work alongside our Aftersales Team to deliver top-notch service to our customers.
What You’ll Learn:
- Customer service essentials, including meet-and-greet and managing service bookings.
- Detailed knowledge of our vehicles and services.
- Best practices for maximizing sales opportunities.
- Updating customer information on our CRM system.
- Providing updates and discussing service options with customers.
What We’re Looking For:
- Team Player: Organized, flexible, with strong interpersonal skills.
- Problem Solver: Able to handle challenges with ease.
- Tech-Savvy: Good IT skills, attention to detail, accuracy, and numeracy.
Benefits:
- Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.
- 4 Day Work Week: Enjoy a 4 Day Work Week with this role.
- Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.
- Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.
- Employee Assistance Program: Access to a support program to assist with any challenges you may face.
Ready to Apply?
Job Type: Full-time
Additional pay:
- Bonus pay
Benefits:
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
- Wellness program
Schedule:
- 10 hour shift
Licence/Certification:
- B Driving Licence (preferred)
Work authorisation:
- Ireland (required)
Work Location: In person
Advertised until:
Feb. 14, 2025
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