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Trainee Customer Service Advisor

Posted on Jan. 15, 2025 by Johnson & Perrott Motor Group

  • Full Time

Trainee Customer Service Advisor

Customer Service Advisor - Trainee

Location: Cork
Type: Full Time, Permanent

About Us:
Johnson & Perrott Motor Group is one of Ireland’s leading motor groups, dedicated to keeping Ireland moving.

Role Overview:
We’re looking for a Trainee Customer Service Advisor to join our Service Team. With full training provided, you’ll work alongside our Aftersales Team to deliver top-notch service to our customers.

What You’ll Learn:

  • Customer service essentials, including meet-and-greet and managing service bookings.
  • Detailed knowledge of our vehicles and services.
  • Best practices for maximizing sales opportunities.
  • Updating customer information on our CRM system.
  • Providing updates and discussing service options with customers.

What We’re Looking For:

  • Team Player: Organized, flexible, with strong interpersonal skills.
  • Problem Solver: Able to handle challenges with ease.
  • Tech-Savvy: Good IT skills, attention to detail, accuracy, and numeracy.

Benefits:

  • Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.
  • 4 Day Work Week: Enjoy a 4 Day Work Week with this role.
  • Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.
  • Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.
  • Employee Assistance Program: Access to a support program to assist with any challenges you may face.

Ready to Apply?

Job Type: Full-time

Additional pay:

  • Bonus pay

Benefits:

  • Company pension
  • Employee assistance program
  • On-site parking
  • Sick pay
  • Wellness program

Schedule:

  • 10 hour shift

Licence/Certification:

  • B Driving Licence (preferred)

Work authorisation:

  • Ireland (required)

Work Location: In person


Advertised until:
Feb. 14, 2025


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