Visa Facilitation Officer / Travel Coordinator

About Contour Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! The Position: We are looking for an Operations Executive cum Travel Coordinator to provide administrative support in respect of office operations activities and to facilitate visa processing and travel arrangements for the onshore visits as well as of The Division: managers visiting us. The role will require you to provide general Office Administration & Travel advice and guidance escalating queries as required and ensuring timely execution of the assigned tasks. Responsibilities Associated with Office Operations:

• Provide administrative support to ensure efficient operation of the office.
• Assistant HR team for scheduling job interviews and communicating with candidates.
• Answers phone calls, schedules meetings and supports visitors.
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Complete operational requirements by scheduling and assigning administrative projects and expediting work results.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Support team by performing tasks related to organization and strong communication.
• Provide information by answering questions and requests.
• Contribute to team effort by accomplishing related results as needed.
• Produce/update/analyze monthly reports and KPIs, providing management information as requested.
• Undertake relevant project work as required.
• Assist with the intake of Interns & Graduates and perform other related duties as required.

Responsibilities Associated with Travel:

• Coordinate and assist with the relevant stakeholders for visa documentation, visa application processing and other travel documentation.
• Ensure to confirm availability plus convey tentative itinerary to respective traveler for approval.
• Arrange travel and accommodation for all employees and managers visiting the Contour Offices.
• Serve as a general resource and point of contact for travel-related issues; assist employees with travel-related issues or concerns.
• Receive and respond to incoming travel requests on behalf of the organization.
• Research, negotiate, and secure reservations with airlines/travel agency, car rental companies, and hotels.
• Act to ensure safe and efficient travel operations, in accordance with organizational policies and guidelines.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong presentation and negotiation skills.
• Successfully manage multiple priorities in a fast-paced environment.
• Ability to evaluate and research training options and alternatives.
• Incredibly organized and detail-oriented.
• Ability to juggle multiple projects simultaneously.
• Prior travel agent experience preferred.
• Understanding of travel policies and regulations.
• Ability to maintain and manage vendor relationships.
• Extremely proficient with Microsoft Office Suite and related program software.

Job Timings:

• 10/11:00 AM to 7/8:00 PM PKT (Monday to Friday).

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment