Accommodation Assistant

Carlton Hotel Dublin Airport

To deliver quality with consistence to all our customers

On Time, First Time, Every Time

Carlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers. We are conveniently located next to the Airport and just five minutes from the M1 and M50.

The Person:

We are currently recruiting for Accommodation Assistants on a Full-time/Casual basis, to assist us in maintaining the cleanliness of our Guest bedrooms and in maintaining Hotel standards. You will be capable of adhering to set standards and will demonstrate a ‘can do’ attitude to work.

Why join our Team? We offer:

• A certified Great Place to Work, with great colleagues!
• A competitive salary
• Free meals while on duty
• Uniform
• An IHF-sponsored Employee Assistance Programme (EAP)
• Free car parking (parking while on holidays if travelling from Dublin Airport)
• Free shuttle to and from Dublin Airport for employees whose bus goes to the Airport
• Employee engagement initiatives – e.g. free yoga classes, fitness programmes
• Training and development – opportunities for internal and external training
• Annual Social Events – Christmas Party, Summer BBQ, etc
• Annual Tax-saver and Bike to Work scheme offered to all eligible employees
• Health-related benefits after the qualifying period of service

We are interested in hearing from you if you are a friendly, genuinely caring, flexible and hard-working person, and if this role would be of interest to you.

The successful applicant must:

• Ideally, have previous experience in this or a similar role within the Hotel / hospitality sector
• Have a calm, efficient, professional, and organised approach to your work
• Have good communication skills, with a level of English competency
• Demonstrate the highest level of attention to detail
• Be able to work as part of a Team or on your own initiative
• Have a good standard of health / level of fitness, and be capable of, and comfortable with, physical activity
• Be flexible as regards work shifts (as our operation covers Monday to Sunday, with early and late shifts) and, for casual positions, ideally be able to commit to a minimum of two shifts per week

Specific responsibilities in this role include:

• To meet and greet guests with a warm smile, offering them assistance in response to any needs they may have
• To ensure guest bedrooms are maintained and serviced to the highest standards, in accordance with our Hotel policies and procedures and with your training
• To report on any relevant matters, or issues, arising, in accordance with Company policies and procedures
• To ensure general cleaning of all public areas in the Hotel, including externally, if/as required
• To ensure that you always behave appropriately, treating everyone with whom you engage with dignity and respect
• To ensure that you maintain the highest possible standard of personal hygiene, uniform, appearance, body language, and conduct at all times
• To adhere to our health & safety training, policies, and procedures
• To ensure that we offer excellent customer service to all our guests at all times

Job Types: Full-time, Part-time, Permanent

Pay: From €12.90 per hour

Additional pay:

• Tips

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Cloghran, Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• How quickly could you start if offered employment with us?

Experience:

• Accommodation Assistant: 1 year (preferred)

Language:

• English (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person