Accommodation Manager

Rochestown Park Hotel - Douglas, Cork currently seeks a dynamic, ambitious, self motivated and Experienced Accommodation Manager to join its Senior Management Team.

Days of Work - 5 / 7

Hours of Work - Full Time 40 per week

Some Key Duties

• To manage the Accommodation department, ensuring consistent high standards of guest accommodation services and public area cleaning process.
• To lead, motivate and encourage a strong Accommodation team
• To co-ordinate and manage the daily operations of a busy fast paced environment whilst ensuring training process and SOP procedures are in place.
• To prepare rosters for your department in advance taking in to account the business demands, forecasts and to ensure that sufficient cover is available to meet those needs.
• Effectively manage all budgets, stock control and ordering processes.
• Oversee the effective running of the inhouse laundry operation as well as linen room operations to ensure adequate stock levels at all times
• To implement, plan, monitor and record deep cleaning requirements within the department and public area environment

Requirements:

• Strong people management, development and leadership skills with approachable management style and experience in delivery of very high standards through department.
• Previous 4/5 star experience managing an Accommodation department
• Communicate very well in English both verbally and written
• An organised and quality led approach to the department with ability to multitask
• Will have a natural, hands-on approach in ensuring that exceptional customer service is delivered to all guests at all times with an enthusiastic “can do“ approach
• Resilient and capable of working under pressure in a fast paced environment a distinct advantage
• Energetic, Friendly, Approachable, Professional, Courteous and Well Groomed
• Working knowledge of Opera Cloud PMS or equivalent system
• Experience managing KPIs, budgets and forecasting
• Hands on experience of roster creation, training plans, departmental administration, labour cost management and forecast.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Gym membership
• On-site gym
• On-site parking

Ability to commute/relocate:

• Douglas, County Cork: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available to work in Ireland without Visa / Permit restrictions?

Experience:

• Hotel Accommodation Management: 3 years (required)

Language:

• Fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person