Account Manager

Way Engineering, Ltd is one of the nation’s largest and most experienced mechanical contractors, specializing in the design/build of commercial air conditioning, plumbing/piping, energy retrofits, and maintenance of these systems.

Scope:
Responsible for the designated Clientele and technicians, including the Training, Scheduling, and Installation/Completion of the Account manager's projects and services in the highest quality and most effective manner possible. Provide supervision, safety, and technical support to the field technicians.

Ensure quality in workmanship and profitability of the Team.

Responsibilities:

• Operations
• Accounting and Administration.
• Supervise the performance of appointed mechanical service field staff.
• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners’ developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Review work order sales by invoice detail.
• Review financial statements regularly. Monitor job cost, budget, and overhead. Report on differences between forecast and actual results.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Conduct Field staff performance appraisals.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.

Physical Requirements:
Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Company Benefits:

• Weekly Pay
• Referral Bonuses
• Free Lunch on Fridays!
• Health Benefits
• 401K
• Profit Sharing
• Company Phone
• 7 Days of Holiday Pay