Account Manager (Edtech/B2b)- Remote

About the Role

We are looking for a proactive Account Manager to drive growth and client success for Whizara, which connects students with high-quality educators. In this role, you will act as a trusted advisor to clients, helping them achieve their goals while maximizing the value and impact of our solutions. You will work closely with cross-functional teams to deliver high-quality service and build long-term client partnerships.

Responsibilities

• Own a portfolio of client accounts, ensuring satisfaction, retention, and long-term business growth.
• Build and maintain strong client relationships by understanding their objectives, challenges, and success metrics.
• Collaborate closely with sales, product, operations, and support teams to deliver solutions aligned with client needs.
• Analyze account performance and key metrics to identify risks, growth opportunities, and improvement areas.
• Lead client communications, including presentations, proposals, performance reports, and regular check-ins.
• Drive upselling, cross-selling, and renewal initiatives to maximize account value.
• Stay informed on industry trends, competitor offerings, and customer feedback to provide strategic recommendations.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 4+ years of experience in account management, client success, or sales, preferably in technology, EdTech, or service-based industries.
• Strong interpersonal, communication, and presentation skills with the ability to engage senior stakeholders.
• Highly organized, analytical, and data-driven in approach to account management.
• Experience using CRM systems, reporting tools, and account analytics.
• Ability to manage multiple accounts, projects, and cross-functional stakeholders simultaneously.

Application Question(s):

• What is your earliest possible start date?
• Are you open to work in US Business hours (night shift)?

Experience:

• Account management / Sales / Client success: 4 years (Required)

Work Location: Remote