Acma - Compliance Officer & Investigator, Aps 6

Compliance Officer and Investigator – APS 6

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

About the role

As a Compliance Officer and Investigator, you will exercise initiative and judgement to contribute to regulatory investigations and compliance activities to ensure entities comply with their obligations under the Interactive Gambling Act 2001 and Broadcasting Services Act 1992. You will be exposed to high profile and fast paced work that makes a real difference to Australian consumers, including those that have made the decision to exclude from gambling.

You would have responsibility for:

• Assessing consumer complaints and other sources of intelligence to recommend regulatory responses, including investigations.
• Investigating non-compliance, including writing investigation reports, and pursuing enforcement action where non-compliance is found.
• Undertaking compliance monitoring activities, including the development and implementation of policies and procedures.
• Using data and undertaking independent analysis to draw conclusions and make recommendations to decision-makers about compliance and enforcement action to be taken.
• Engaging with a wide range of stakeholders including wagering providers and other regulators

This process will be used to fill roles in the following sections:

• National Self-Exclusion Rgister; and
• Gambling Compliance.

Our Ideal Candidate

To thrive in the Compliance Officer and Investigator role, you will:

• Apply legislation and regulatory frameworks to complex and specialised matters to make recommendations.
• Be a compelling and persuasive communicator, both in written form and orally, and be able to communicate complex matters in easy-to-understand language.
• Be comfortable assessing various sources of data and using data to inform recommendations and outcomes.
• Manage multiple and changing priorities, including to change approach when new intelligence is available.
• Enjoy and be adept at liaising with internal and external parties at all levels, including domestic and international regulators and networks.
• Be able to balance the need to deliver against the need to develop and support a team.
• Be confident to give or receive feedback and contribute to a work environment where people feel valued, supported and safe to raise ideas.
• Be comfortable to jump in and learn new things, and to show initiative and creativity in developing and delivering on their work.
• Understand that how you do things is often as important as what you achieve.
• Enjoy working in a collaborative and fast-paced environment.
• Contribute to shaping the culture of the agency and its capability for the future.

To be eligible for employment with ACMA, applicants must be an Australian citizen.

Technical assistance: For questions relating to the online lodgement of your application, please email HRassist@acma.gov.au before the closing date.