Administration Officer - Clinical Records

Southland Hospital

• Salary between $57,291 and $63,630 per annum depending on experience
• Get away from the desk in this active administration role
• Provide a vital service to patients, families/whanau and health professionals
• Busy, team environment in this casual, as, and when needed role

Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the role

Based within Southland Hospital, we work in a fast paced office using a range of systems including paper patient records and electronic systems. Communication is also key as you will have high levels of interactions with all health professionals both within and alongside Health NZ Southern.

Full, comprehensive training is provided to ensure you have all the skills and knowledge required to thrive in this busy and vital role. You will be required to supply and retrieve patient records from around the hospital - all staff start in the Filing team, developing your skills to then branch out and cover all roles within the service.

The role includes the following:

• Maintaining and completing records before filing
• Data integrity tasks
• Dealing with public and health professionals' requests for clinical information
• Preparing records for outpatients' clinics

Office hours are Monday to Friday between 8am and 5pm.

About the team, service and location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

We don't need you to have specific experience within clinical records but you will need to be a skilled communicator, be reliable, accurate and have an eye for detail. Although not essential, a basic knowledge of medical terminology would be a bonus.

Our ideal candidate will demonstrate the following:

• Computer literacy, proficient in the Microsoft Office Suite
• Good level of physical fitness
• Strong attention to detail at all times
• A positive, can-do/problem solving attitude for customers
• Relevant administrative work experience
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects/initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings

View position description

Working for Health New Zealand

Health New Zealand - Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion:

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities

Salary range

This role is covered by the terms and conditions of the expired PSA South Island Clerical Multi-Employer Collective Agreement and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 1B between $57,291 and $63,630 p.a. dependent on relevant experience.

How to apply

To view the position description and/or apply for the role please click "apply now."All applications must be submitted through our online careers portal before 11:59pm on Tuesday, 14 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@southerndhb.govt.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.

Pre-employment checks

In the interests of protecting our people and our patients, all appointments will be subject to the following:

• Occupational health assessment
• Police vetting/Ministry of Justice safety checks
• Serious misconduct checks (previous Public Service departments and statutory Crown entities only)

To apply

We only accept online applications. Please apply via our website: https://careers.southernhealth.nz/