Administration Officer - Property And Retirement Living

Are you an organised and customer-focused professional looking for a role that makes a meaningful difference? Join our team at Amana Living as an Administration Officer – Property and Retirement Living and contribute to supporting our Property and Retirement Living teams while delivering exceptional service.

About the Role

The Administration Officer plays a key role in providing high-quality administrative support and ensuring an excellent customer experience for visitors and staff. This position is central to the smooth operation of our Property and Retirement Living services, requiring exceptional organisational skills, a proactive attitude, and a professional demeanour.

Key Responsibilities

Core Administrative Tasks

• Phone Management: Handle incoming calls, take accurate messages, and ensure timely responses.
• Requisitions & Invoicing: Raise requisitions, process invoices, and monitor goods received to meet payment terms.
• Records Management: Manage emails, facsimiles, inbound and outbound mail efficiently.
• Supplies Management: Monitor and maintain inventory for stationery, kitchen, and office essentials.

Reception & Visitor Support

• Welcome and assist visitors, staff, and contractors professionally.
• Coordinate visitor parking and maintain the appearance of the reception area.

Workplace Health & Safety

• Conduct safety inductions for new starters and perform weekly inspections.
• Assist with visitor and contractor sign-in/out procedures.

Team Support

• Provide assistance with Property Help Desk tasks and support the Retirement Living team as required.

About You

Skills & Knowledge:

• Excellent communication skills (verbal and written) with a professional approach.
• Ability to multitask, prioritise, and maintain attention to detail in a fast-paced environment.
• Competency in using office equipment and software, including Microsoft Office Suite.
• Strong organisational and time management skills.
• Exceptional customer service skills with a welcoming and proactive attitude.

Requirements:

• National Police Clearance Certificate (no older than 6 months).
• Proof of current influenza and COVID-19 vaccinations as per company policy.
• Successful completion of pre-employment medical

Why Join Amana Living?

• Competitive Remuneration & Benefits
• Salary Packaging
• School Holidays Childcare Assistance
• Discounted Health Insurance

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community.

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia-specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.