Administration Officer - Wontama

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Administration Officer – Rosters & Payroll
Clerical Administration Grade 4 (Indirect)
Orange, NSW
Full-time | 7:54am – 4:00pm (Monday to Friday) | Onsite
Must-have role requirements

• Strong rostering experience (essential)
• Full-time availability, Monday to Friday
• Experience with payroll, roster reports, and administration
• Clerical Administration Grade 4 (Indirect)
• Onsite role based in Orange

About the opportunity
The Administration Officer plays a key role in supporting the smooth operation of our residential aged care service, with a strong focus on rostering, workforce administration, and payroll support.
This position works closely with the Service Manager to ensure rosters are accurate, compliant, and accessible to the team. While the role includes some general administrative and reception support, this is primarily as back-up only, with the core focus being rosters and administration.
You will contribute to Uniting’s person-centred approach by supporting staff, residents, and families through efficient, professional and confidential administrative practices.

Key responsibilities

• Manage day-to-day rostering, including updates, changes and compliance
• Prepare and maintain roster reports and support payroll processes
• Collaborate with the Service Manager to ensure rosters are current and accessible
• Respond to internal and external enquiries, including staff and residents’ families
• Organise meetings, training sessions and take minutes as required
• Process invoices accurately and in a timely manner
• Order supplies and consumables
• Securely scan, upload and file staff and resident documentation in SharePoint
• Provide backup reception support when required
• Assist with resident-related administration (room preparation, transport bookings, service coordination)
• Ensure confidentiality, privacy and compliance with Uniting policies and legislation
• Communicate effectively with people from diverse backgrounds

Qualifications

• Certificate III in Business Administration, Customer Service or equivalent experience

Skills & experience

• Proven experience in rostering (essential)
• Experience supporting payroll and workforce reporting
• Strong computer skills with systems such as CRM, rostering software, and Work Smart Dynamics
• Experience with online ordering systems (laundry services, equipment, and accessories)
• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Well-developed organisational and time management skills
• Advanced proficiency in Microsoft Outlook, Teams, and Office suite
• Ability to problem-solve, negotiate, and manage competing priorities

Creating a better future for you
Our people are at the heart of everything we do. At Uniting, you’ll be supported to grow and develop through learning opportunities, flexibility, and great benefits.
What we offer you

• A rewarding career with a leading human services organisation
• Up to $18,550 NFP salary packaging
• Access to U Rewards with exclusive discounts
• Fitness Passport – live your best life
• Supportive, inclusive and collaborative workplace
• Career development opportunities
• Option to purchase additional leave
• Employee Referral Program – $500 per successful referral

Who is Uniting?
Uniting NSW.ACT is a leading human services organisation inspired by the mission of the Uniting Church. We provide care and support across all stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people.

Empowered by diversity
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
How to apply
If this opportunity is of interest, then we’d love to hear from you. Just click on the ‘Apply’ button in this ad, fill out your details, and submit. We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

What to expect

Employment with Uniting is subject to:

• National Police Check
• Pre-employment screening
• Reference checks

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