Assistant Relationship Manager

We are currently seeking a high calibre professional to join our team as an Assistant Relationship Manager.

In this role you will:

• Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
• Enable proactive client management by attending client meetings with Relationship Manager as necessary, and acting as the first point of contact for customers on daily credit-related enquiries
• Prepare appropriate analysis, proposals and presentations to prospective customers
• Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated
• Undertake financial, credit and profitability analysis, and prepare the accounts remarks
• Support the RM with third party liaison, including discussions with external lawyers and valuers
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
• Monitor credit risk, including concern lists and credit control reports, and analyse management information
• Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
• Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational

To be successful you will need:

• Understanding of risk management
• Some understanding of credit
• Analytical and financial skills
• Ability to work without constant direction
• Good organisational and time management skills.
• Ability to interact with all levels of commercial customers
• Good interpersonal skills
• Good communication skills, both oral and written

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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