Assistant Restaurant General Manager

The Hoxton Dublin

The Hoxton is gearing up to open its very first hotel in Ireland in the beautiful capital city of Dublin. This coastal city is steeped in history, packed with green parks and brought to life through music, art and the best social eating and drinking. We’ll be calling central Dublin home but first we need to pull together a team to help us bring the Hox to this new market.

The Hoxton, Dublin will be home to 129 bedrooms of varying sizes, a lobby bar, historic bar, large ground floor restaurant and lobby restaurant, in addition to another first for us - a nightclub.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What you’ll do…

• Support the Restaurant General Manager in overseeing this exciting concept.
• Both guest and team experience will be at the heart of all you do. You’ll support your team by leading by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questions.
• Work closely with the Restaurant General Manager to create and plan initiatives and incentives, alongside a strong understanding of the guest booking and profiling system to drive revenue.
• Work closely with the Restaurant General Manager, Head Chef and Sous Chefs so that front of house and back of house are working smoothly, hand-in-hand.
• Coordinate with Restaurant Manager for everyday operation and maintain financial and administrative records.
• Gather customer feedback and recommend improvements.
• Work with the whole F&B team to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints and ensure satisfaction.
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
• Scheduling and maintaining budgeted labour.
• Responsible for the smooth running of service on the floor and bar and safe opening and closing of the restaurant and F&B areas.
• Driving standards throughout the team through implementation of trainings, coaching, feedback and briefings for all team members in the restaurant and bar.

What we’re looking for…

• A track record of leading large teams in restaurants, kitchens and bars; you’re a natural at inspiring trust and bringing others along on a journey.
• 2+ years’ experience in a similar restaurant management role in a busy, bustling environment.
• Previous involvement in budgeting and forecasting, a strong understanding of the financial expectations of a successful restaurant and bar business.
• An ability to manage the budget on a daily, weekly and monthly basis. You will be expected to report results with a granular understanding of the ongoing trends of the business.
• Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i’s and crossing the t’s.
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
• You’re looking for a place where you can be you, no clones in suits for us.
• We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

What's in it for you...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 30 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.