Automotive Service Advisor

Location: Winnipeg, MB
Job Type: Full-time
Pay: $17.25 - $19.00 per hour
Hours: 40 per week

About Us:

Standard Auto Works is a trusted automotive service provider in Manitoba, dedicated to delivering high quality repairs and customer service. We are looking for an experienced Service Advisor to join our team, ensuring smooth communication between customers and technicians while driving sales and customer satisfaction.

Responsibilities:

• Greet customers professionally and assess their service needs.
• Provide accurate estimates and explain recommended repairs.
• Upsell additional services or products that enhance vehicle performance and safety.
• Maintain accurate records of service requests, transactions, and follow-ups.
• Collaborate with technicians to ensure timely completion of services.
• Follow up with customers to ensure satisfaction and address any concerns.
• Maintain a clean and organized service area to promote a welcoming environment.

Qualifications:

• Minimum 1 year of experience as a Service Advisor.
• Strong customer service and relationship-building skills.
• Sales-driven mindset with the ability to identify upselling opportunities.
• Basic understanding of automotive repair processes and terminology.
• Experience with Mitchell 1 Manager SE is an asset.
• Ability to multitask in a fast paced environment.
• Strong communication and problem-solving skills.

Benefits:

• Competitive hourly wage.
• Extended health & dental coverage.
• On-site parking.
• Store discounts.

Schedule:

• Monday to Friday (Day shift, No weekends).

Apply now: hr@standardaw.com

Job Types: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 40 per week

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• service advisor: 1 year (required)
• Customer service: 1 year (preferred)

Work Location: In person