Business Analyst-Consultant

Job Description

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job responsibilities

Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
Ensure consistency, accuracy, and completeness of documentation.
Create and maintain templates and documentation standards to ensure consistency across projects and teams.
Conduct regular reviews and updates of documentation based on changes.
Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.