Business Analytics Manager

About the Job

This position is located at our Birmingham, AL Home Office.

Role Summary

Books-A-Million is seeking a Business Analytics Manager to support a major digital transformation initiative focused on building a modern data lakehouse. Reporting to the SVP of Data & Analytics, this role will act as a key liaison between business stakeholders and the technical team—defining the analytics roadmap, gathering requirements, and ensuring solutions align with organizational needs. The ideal candidate is versatile, data-driven, and comfortable operating in a fast-paced, greenfield environment.

Role Responsibilities

Business Partnership & Requirements Gathering

• • Collaborate with stakeholders across multiple business functions to understand analytical needs and translate them into well-defined technical requirements that inform the design and evolution of the enterprise data lakehouse.
  • Develop and maintain a deep understanding of enterprise data sources, systems, and core business processes to ensure analytics solutions align with operational realities and strategic priorities.

• Analytics & Insight Generation

• • Perform complex ad hoc analyses to identify trends, risks, and growth opportunities, delivering actionable insights that support strategic and operational decision-making.
  • Transform business questions into measurable metrics and analytical frameworks that drive clarity and accountability across the organization.

• Dashboard Development & Data Visualization

• • Lead the design, development, and deployment of intuitive, executive-ready dashboards and reports using tools such as Tableau, Power BI, or similar platforms.
  • Ensure reporting solutions are scalable, user-friendly, and aligned with business performance KPIs.

• Data Infrastructure Collaboration

• • Partner closely with Data Engineering to ensure data pipelines, transformations, and data models effectively support analytical use cases and reporting requirements.
  • Contribute to the ongoing enhancement of the data lakehouse architecture to meet evolving business needs.

• Data Governance & Culture

• • Contribute to the development and execution of data governance standards, ensuring data accuracy, consistency, and integrity across systems.
  • Champion a data-driven culture by providing training, support, and guidance to business users on reporting tools, dashboards, and self-service analytics capabilities.

• Role Qualifications

• • Bachelor’s degree in Business Analytics, Statistics, Economics, or a related field.
  • Proven experience as an Analytics Manager, Business Intelligence Analyst, or in a similar role.
  • High proficiency in SQL for data extraction, transformation, and analysis.
  • Experience with Python a strong plus
  • Expertise in at least one major data visualization tool (Tableau, Power BI, Looker, etc.).
  • Highly proficient with MS Excel
  • Strong analytical and problem-solving skills with the ability to translate complex data into clear and actionable insights.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
  • A proactive and adaptable mindset, with a willingness to take on new challenges and responsibilities in a fast-paced environment.
  • Experience in the retail industry is a strong plus.

• The Perks

• At Books-A-Million, we believe in taking care of our employees. As part of the team, you’ll enjoy a comprehensive benefits package, including:

• • Competitive Compensation: We offer competitive pay and performance-based incentives.
  • Health & Wellness: Medical, dental, and vision insurance to keep you healthy.
  • Paid Time Off (PTO): Enjoy generous PTO and paid holidays.
  • Employee Discounts: Get discounts on books and other products across our stores.
  • Retirement Savings: Build your future with our 401(k) plan and company contributions.

• Equal Employment Opportunity (EEO) Statement

• Books-A-Million is an equal opportunity employer committed to fostering a diverse, inclusive, and welcoming workplace. We celebrate and embrace differences, and we strive to create an environment where every individual feels valued and empowered. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

• All qualified applicants will receive consideration for employment without regard to their background or personal characteristics. We are dedicated to creating a culture of respect, equity, and opportunity for all employees, and we encourage individuals from all backgrounds to apply.