Business Control Analyst

Business Control Analyst

Role Description: About the Role

We are looking for a Business Control Analyst to join the CBS Business Control & Insights (BC&I) team. BC&I is a centralised operational control function that works across siloes to deliver efficient, consistent, and high‑quality control execution. The team’s mission is to centralise and execute core control activities with maximum efficiency and minimal rework, delivering faster turnaround, consistent outputs, and improved operational stability across North America and the Europe, Africa & Asia regions.

In this role, you will contribute directly to the Bank’s operational stability by carrying out daily control checks, interpreting operational data, identifying issues early, and guiding remediation. You’ll work in a team that values ownership, accuracy, and continuous improvement, and you will play a central part in strengthening first‑line controls during our ongoing transition to more digital, insight‑driven operations.

The role is ideal for someone who enjoys understanding processes, is confident with data, and thrives in a team focused on efficiency, quality, and operational integrity.

Hours 8am – 4pm or 9am – 5pm

All candidates for this role must have the Right to Work in Ireland – Be an EU or holder of a valid Stamp 4 Visa

Main Tasks: In this role you will

• Execute essential control activities such as cash, Nostro, and suspense reconciliations
• Monitor operational activity to identify errors, exceptions, breaks, or unusual patterns early
• Produce insights across quality, throughput, operational stability, and risk indicators
• Log and track issues, follow up with the responsible teams, and support timely remediation
• Collect, validate, and interpret operational data for daily reporting, monthly scorecards, and control dashboards
• Support investigations into incidents, execution errors, or control failures, and help quantify operational and customer impacts
• Perform data quality checks across systems and reports, ensuring accurate inputs into downstream processes
• Map processes to identify control gaps, handoff issues, or opportunities to streamline steps
• Collaborate with colleagues across Operations, Risk, Technology, and Business Change to address issues and strengthen end‑to‑end processes
• Act as a key point of contact for control activities, reconciliations, and data queries for middle‑ and front‑office teams

What We Offer:

• A meaningful role contributing directly to the efficiency, resilience, and stability of the organisation
• Opportunities to develop skills in controls, data analysis, operational insights, and process optimisation
• A collaborative, high‑performing environment where ownership and continuous improvement are valued
• Flexible hybrid working arrangements
• This role may require occasional later working hours to support North America during month‑end activities

Technical Requirements:

• Bachelor’s degree in Business, Finance, Economics, Data/Analytics, or equivalent practical experience
• 3 years in Operations, Controls, Finance, or data‑driven roles (Banking/Fintech helpful but not essential)
• Strong analytical skills with solid Excel capability; exposure to Power BI or SQL is a plus
• Experience with reconciliations, investigations, or exception handling (cash, Nostro/Suspense, data quality)
• Proven accuracy, ownership, and ability to work across teams (Operations, Risk, Tech, Business Change Management)