Business Support Officer

Permanent

Non-Executive

Diploma

Business Studies/Administration

Branch Operations

Group Community Financial Services

2 - 3 years

Up to SGD 3500

To provide support in reporting, loan administration, credit monitoring, and operational coordination. This role is essential in ensuring regulatory compliance, accurate reporting, and smooth daily operations.

1. Reporting & Credit Monitoring • Prepare, print, and distribute Daily, Monthly, Quarterly, and OAA reports. • Support Morning Show reports and obtain Team Head approval prior to Form A submission. • Review Daily Remittance AML reports and ensure timely STR submissions when required. • Conduct ACRA/EIS searches and circulate Credit Monitoring reports. • Prepare and submit monthly regulatory reports (e.g. MAS 757, AML Statistics, PNL). • Monitor OAA renewals and generate AA renewal letters to obtain updated borrower documents. 2. LO / SLO Tracking • Print Letters of Offer (LO) / Supplemental Letters of Offer (SLO) and prepare security documents. • Track borrower acceptance / rejection of LO/SLO and ensure secured record keeping. 3. EFS Loan Application Support • Submit EFS WCL & Trade Loan applications via ESIMS (Maker & Checker). • Conduct exposure checks for new and renewal cases. • Monitor EFS Trade expiry and prepare renewal letters. • Upload required documents and ensure timely submission before availability expiry. • Handle ad-hoc approvals and ensure trade premium fees are deducted. 4. Officer Code Tagging • Tag officer codes in BIS, BWCIF, FITAS-CIF, and segment accounts. • Track annual migration lists and ensure accurate revenue tracking. 5. General Administrative Support • Conduct searches (ACRA, ROC, land title, CBES). • Assist RMs/BDMs with signing conditions and signatory verification. • Arrange courier services and manage document warehousing per MAS guidelines. • Track fee waivers, annual leave records, and support audits. • Coordinate meeting room bookings, festive packet distributions, and document filing.

• Diploma / Degree in Banking, Finance, Business, or related field • Prior experience in banking operations, credit administration, or loan processing preferred • Strong knowledge of AML, trade finance, and regulatory reporting • Meticulous, organized, and able to manage multiple deadlines
Only shortlisted candidates will be notified.