Case Worker

We are seeking a passionate Full-time SST Case Worker (within our Supporting and Securing Tenancies program) to join our Port Macquarie team.
As a Case worker you will provide early intervention and support to people who are at imminent risk of becoming homeless, currently experiencing homelessness and/or living in unsustainable and unsafe accommodation.
You will collaborate with customers to develop and implement person centred plans, build individual and family capacity considering the needs of children, enhance living skills, resilience and community engagement, to assist with finding suitable long term accommodation.
The day to day
Manage a case load and support our customers with securing and sustaining tenancies.
Provide information, advice and advocacy to customer utilising a person-centered approach
Develop and review case plan to reflect customer’s need and preference
Partnering with local services to deliver the program
Partnering with community corrections to identify suitable participants
Sustainable Tenancy support programs may also assist tenants in successfully achieving broader non-housing related outcomes
Increased linkages, referrals and access to services—including mental health, drug and alcohol, financial counselling and community support services
Enhanced psychological wellbeing and mental health; for example, self-esteem, happiness, self-confidence, and a sense of security, safety and control
Skill and Experience
Passion to assist vulnerable people to be housed is required
Relevant tertiary qualifications and/or equivalent knowledge and experience
Ability and confidence to communicate and work with other staff outside of the immediate team
Must have the capacity to lift 10 Kilograms unassisted, in order to support customer need
You could benefit from
Salary packaging of up to $15,900+ in tax free pay
Monthly RDO's for full-time roles
Access to flexible work arrangements and purchased annual leave program
Utilise our Employee Assistance Program providing counselling services
Support in growing your career through mentoring and professional development opportunities
To Apply:
If you can see yourself in this rewarding role, please apply now – our application process is mobile friendly.
Please note that as part of our employment checks, we will request a police check, NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.
New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.
New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.