Child And Youth Care Worker - Team Lead

Heritage Family Services is currently hiring an experienced Team Lead for our child and youth care workers for the stabilization and secure program in Red Deer. We’re looking for a reliable and compassionate leader who can guide a team in providing trauma-informed care to youth in a secure and stabilization setting.

About the Role:

As a Team Lead, you’ll support both staff and youth in creating a safe, structured, and nurturing environment. You’ll lead by example, offer coaching and guidance, and help implement youth-centered programs that promote personal growth and emotional stability.

Key Responsibilities:

Build strong, trusting relationships with youth while promoting individuality

Follow safety protocols and help maintain a calm, stable emotional environment

Lead the shift team, offering coaching, mentorship, and hands-on support

Support daily routines, structured programming, and life skills development

Participate in meal preparation and daily household tasks

Advocate for the rights and needs of each youth

Encourage youth empowerment and emotional well-being

Assist youth with personal development including communication, behavior regulation, and decision-making

What You Bring:

A 2-year diploma in Human Services (or related field)

3+ years of experience working directly with children or youth in care

Must be 18 years or older

A clear Criminal Record Check with Vulnerable Sector, Child Intervention Check, Class 5 Driver’s License, and a clean Driver’s Abstract (fewer than 6 demerits)

Strong skills in therapeutic approaches including Therapeutic Crisis Intervention (TCI)

Knowledge of child development, trauma, grief, and loss

Understanding of culturally appropriate care, especially in relation to Indigenous traditions and beliefs

Commitment to inclusive practices and respectful communication with diverse identities and backgrounds

Ability to collaborate with a team and work cross-culturally with marginalized groups

Why Work With Us:

Heritage Family Services is a leader in trauma-informed, person-focused care across Alberta. For over 40 years, we’ve supported children and families using a relationship-based, developmental model. Team Leads and front-line staff are supported through extensive training and access to a skilled Clinical Team.

We believe in creating a positive and fulfilling work environment built on the values of authenticity, service, quality, and responsibility.

Mandatory Requirements:

If you are selected as the successful candidate, you will be required to provide the following documents as a condition of employment upon receiving the job offer

A Criminal Record Check (with Vulnerable Sector) that is dated within the last 6 months

A Child Intervention Check that is dated within the last 6 months

Proof of eligibility to work in Canada

Class 5 Alberta Government Issued Driver’s License

A Driver's Abstract that is dated within the last 6 months

Copy of education listed in resume.

*Please note that given the nature of our work, proficiency in both spoken and written English is required.

Note:

Only candidates legally eligible to work in Canada will be considered. Heritage Family Services is proud to be an equal opportunity employer.

Job Type: Full-time

Pay: $23.01 per hour

Benefits:

• Employee assistance program
• Extended health care
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person