Cleaning And Guest Services Manager

In partnership with the Australian Defence Force, we are seeking a Cleaning & Accommodation Manager lead our team in the Mornington Peninsula region at HMAS Cerberus.

This is an excellent opportunity for someone who is keen to take the next step in their career and has experience managing small teams. This role is critical in leading the delivery, compliance, and continuous improvement of cleaning and guest service operations across HMAS Cerberus.

What’s on offer

• Ventia have been awarded a 6-year Defence Base Services contract with opportunity for further extension
• HMAS Cerberus location
• Full-time position - Monday to Friday – hours can be flexible with commencement between 7.00am – 10.00am
• Hardworking and collaborative community on site – this team is known for its culture
• Ventia is recognised as a Veteran Employer of Choice by the Australian Government’s Department of Veterans’ Affairs
• Uniform/PPE supplied.

Key Responsibilities include (but are not limited to):

• General administration duties (data validation, end of month reporting)
• Respond to stakeholder enquiries, handle questions or complaints quickly and professionally
• Supports the team with a mix of inspections in accommodation and cleaning standards
• Handle budgeting and ensure the team runs efficiently
• Ensure compliance with health and safety standards

About you

• Experience in a managerial or lead role in cleaning / accommodation or similar field.
• Strong understanding of health and safety regulations related to accommodation & cleaning
• Excellent communication and leadership skills
• Intermediate knowledge of Microsoft package (SAP,Ariba)
• A proactive approach to problem-solving and continuous improvement
• Must be eligible to hold a Defence Security Clearance. As a result of this requirement the applicant must be an Australian Citizen and be willing to undertake and maintain a satisfactory Australian Federal Police

Join Ventia in Supporting Australia’s Defence Community

Ventia is a long-standing partner of the Department of Defence, providing integrated Defence infrastructure and asset management support services.

As part of our Defence Base Services contract, Ventia has proudly delivered essential services across military bases nationwide for a decade. We help create safe, efficient, and supportive environments where Defence personnel live, work, and train.

Safety Commitment

At Ventia, safety is more than a priority — it’s our way of working. It is our licence to operate and the foundation of our culture. We foster a community where safe work practices are not just spoken about — they are consistently demonstrated in everything we do.

We are committed to maintaining a high-performing, safety-focused environment and seek individuals who actively contribute to this culture. Every team member plays a vital role in upholding our safety standards and ensuring the wellbeing of themselves, their colleagues, and the communities we serve.

About Ventia
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.

How to apply
If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button.

Position Reference Number: 166837