Clinic Assistant / Executive (Specialist Eye Clinic)

Your Role

As a Clinic Executive, you will play a key role in the smooth operation of our growing medical group, delivering excellent patient experience while supporting administrative and operational needs.

Key Responsibilities

• Welcome and register patients with warmth and professionalism.
• Manage calls, as well as handle patient inquiries via email and WhatsApp.
• Assist patients with appointment scheduling and rescheduling.
• Manage patient records, ensuring accurate data entry into system.
• Prepare, verify, and submit insurance claims and other billing documents.
• Handle payments via cash, credit card, NETS, and electronic transfers, ensuring accuracy in all transactions.
• Counsel patients on surgery procedures, preparations, and post-operative care.
• Monitor and manage stock levels of medical supplies and clinic inventory.
• Coordinate with medical staff to ensure timely and efficient patient flow.
• Maintain clinic cleanliness and organization.

What We’re Looking For

• Strong interpersonal skills; ability to speak dialects is a plus.
• Honest and demonstrates integrity in all tasks.
• Capable of working both independently and as part of a team.
• Passionate, friendly, patient, and cheerful demeanor.
• Good communication skills.

Why Join Us?

• Growth Opportunities
• Supportive Environment
• Training Provided
• Attractive Employee Benefits
• Convenient Location

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Benefits:

• Health insurance
• Professional development

Supplemental Pay:

• Overtime pay

Work Location: In person