Clinic Operations Specialist - Tend Linwood

Help us look after the well-being of our community.

We are a full-service GP provider, but not your typical GP practice. We’re re-imagining the way people access primary healthcare using a mobile app and receiving exceptional customer experiences. The Tend customer journey is all about listening to, and understanding individual needs, so we can tailor care services to meet their needs. People are at the heart of everything we do!

With 25 clinics & an online service across the nation, you will have plenty of support with our central Technology, Clinical Support, Operations, People & Finance team to help you thrive!

As part of Tend, you will have every opportunity to grow your career whilst being supported by a wonderfully experienced local team, in collaboration with our Linwood's Operations Manager.

Our ideal person for this role will have:

• Preference for experience working in primary or secondary care services, ideally in general practice
• Service management & team coordination experience
• Strong facilitation & negotiation/persuasion skills
• Strong working knowledge of Practice Management Systems (preferred)
• Strong ability to pick up technology systems with ease is a must.

This role will be responsible for:

• Being the "go-to" person for day to day operations
• Coordination of clinical & non-clinical resources onsite
• Operational excellence & process improvement
• Operational needs of daily clinical services.

Please get in touch with William (021 135 0204) or william.wang@tend.nz, if you have any questions or you'd like to find out more about the position!