Collections Trainer

Essential Skills

1. Proven training experience in communications and soft skills

2. Collections experience (preferably in Banking and Finance)

3. Excellent presentation, facilitation and interpersonal skills

4. Ability to design engaging training programs

Job Responsibilities

• Develop and deliver training programs for collections teams
• Conduct needs assessments and evaluate training effectiveness
• Collaborate with operations teams to enhance collections processes
• Other ad hoc activities

Qualifications

• With minimum 2 yrs experience in any Debt collections process ( Voice )
• Minimum of 3 years of experience in training
• Certification in training and development (e.g., CTT+)
• Experience in adult learning principles and instructional design, do training for at least 2 Years within the last 2 assignments of their work experience
• Familiarity with Debt collection software

Job Type: Full-time

Pay: From Php32,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person