Ctp Claims Specialist

We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist.

Your Role

We have a great permanent opportunity for a Compulsory Third Party Claims Specialist to join the Health and Recovery team in Gadigal Country (Sydney). This role offers hybrid working, with flexibility to work from home up to four days per week after training.

You’ll conduct thorough investigations into suspicious CTP claims to detect and respond to fraudulent activities. This includes analysing documentation to identify patterns and anomalies, collaborating with both internal and external stakeholders to share information and coordinate strategies.

Additionally, you’ll review and strategize on identified red flag claims, recommend continuous improvements to deter fraud and escalate fraudulent matters to the regulator. The goal is to ensure effective detection and prevention of fraudulent activities within the CTP claims process.

On Offer

Joining IAG you’ll have access to:

About You

• Strong analytical and problem-solving skills
• Experience in investigations and managing fraud risk
• Inquisitive with a high attention to detail
• Knowledge of relevant Legislation, regulations, and compliance requirements
• Excellent written, verbal and presentation skills
• Ability to work in a fast-paced environment
• Law degree desirable, however not a prerequisite

About Us

IAG is part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.

Learn more about who IAG is here.

While our team takes a well deserved break, we encourage you to apply for the positions we have advertised. Please note that the recruitment process will resume in the new year. Your applications are important to us, and we appreciate your patience. Happy holidays!