Customer Relationship Management Internship

We are seeking an ambitious and detail-oriented Customer Relationship Management Intern to join our CRM team in the Netherlands. Whether you are interested in data, information systems, or business-related fields, this is a great opportunity to gain hands-on experience with cutting-edge CRM systems. You will learn about customer lifecycle management, customer relationship strategies, data management, and contribute to impactful projects in a highly international and dynamic organization.

In this role, you will support the Customer Relationship Management (CRM) team in maintaining, analyzing, and optimizing our customer data to enhance customer engagement and improve business outcomes, and your key responsibilities will be:

• Collaborating with European sales and marketing teams to support development of CRM ecosystem
• Assisting in managing customer data in the CRM system to ensure accuracy and consistency
• Troubleshooting and resolving CRM-related issues and providing user support to team members
• Researching and proposing improvement plans for our current CRM processes

You have a growth mindset and are eager to bring fresh initiatives to the table. Additionally:

• You are a fourth year student pursuing HBO education in IT, Business, Data, or related fields
• You possess strong organizational skills, collaborative communication abilities, and attention to detail
• You have basic proficiency in Microsoft Office tools and preferably a basic understanding of Salesforce
• You are enrolled at an educational institution during the internship period You have an excellent command of English
• You are available full-time from February 2025 for minimum five months

Investment in your talent is our priority! As an intern, you will be involved in different projects and activities getting a overview activities of CRM in a technology domain, which will help your future career development.

• Joining our international environment with more than 45 nationalities
• Flexible working hours and the possibility for 1 or 2 days of remote work
• Internship compensation of 500 EUR per month based on a full-time workweek
• Travel allowance in case you are not eligible for a student OV-card Fun office events and teambuilding activities
• Opportunities for future employment
• A chance to contribute to our global initiatives and projects

Advantech is a leader in providing trusted, innovative products, such as life-saving medical equipment and movie projectors providing your Saturday entertainment, With a strong presence in multiple countries across Europe, we are at the forefront of technological advancements in the IoT industry. These products range from industrial computers with the processing power for artificial intelligence, to displays that meet the medical requirements for surgical rooms or communications products that connect devices across a factory floor. This internship will provide you with a understanding of CRM Internship within a multinational IoT company.