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Customer Service Representative

Posted on Feb. 8, 2026 by Cherry's Desserts Waterloo

  • parttime, fulltime

Customer Service Representative

Role Overview:

  • Serve customers, prepare food, clean, and assist in kitchen duties.
  • Multi-task across service, food prep, and workspace maintenance.

Key Responsibilities:

  • Greet customers with a friendly, helpful attitude.
  • Accurately take and prepare orders, deliver orders for dine-in or take-out.
  • Maintain cleanliness in the dining and kitchen areas.
  • Clean and prep kitchen equipment when it's not too busy.

Qualifications & Requirements:

  • Experience in customer-facing food service is a bonus, but not required.
  • A Food Handling Certificate must be obtained before completing training.
  • Must be friendly, flexible, and willing to take on a variety of tasks.
  • Able to work efficiently in a busy café environment.
  • Basic understanding of cleaning and hygiene practices.
  • The role requires weekend availability and flexibility to work late hours, with shifts extending up to 2:00 AM on weekdays and 3:00 AM on weekends.

Compensation & Employment Details:

  • Pay range: $17.20 – $20.00 per hour
  • Employment types: Part-time and Full-time available.
  • Work location: In person at Waterloo café.
  • Application: Submit resume plus a brief cover note on why you'd be a good fit.

Job Types: Full-time, Part-time

Pay: $17.20-$20.00 per hour

Work Location: In person


Advertised until:
March 10, 2026


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