Customer Service Representative

Customer Service Representative
Immediate Start – Cork, Ireland (Candidates MUST be able to commute daily)

We Love Fundraising is excited to announce an opportunity to join our team as a Customer Service Representative, working in partnership with one of our valued Non-Profit Organisation (NPO) clients.

In this role, you’ll combine your passion for helping others with strong communication skills to represent our client’s mission at events across Cork. You’ll play a vital role in engaging with potential supporters, sharing the organisation’s goals, and building lasting relationships to secure donor support.

What You’ll Be Doing:

• Engaging with Customers: Represent the NPO at places where people work, shop and live, connecting with the public and fostering interest in the organisation’s cause.
• Promoting a Mission: Educate potential supporters about the NPO’s work, inspiring them to commit to long-term contributions.
• Providing Customer Support: Answer questions, offer detailed information, and ensure the donation process is smooth and straightforward.
• Achieving Results: Meet daily targets, contributing to the growth of the client’s donor base.
• Processing Applications: Managing donor details and ensuring applications are completed accurately.
• Building Awareness: Helping to promote the NPO’s cause to enhance its visibility and impact.
• Answering Inquiries: Providing clear, detailed responses to any questions prospective supporters may have.
• Collaborating with the Team: Working closely with your colleagues to meet collective goals and deliver excellent results.

What We’re Looking For:

• Customer-Focused: You’re passionate about helping others and creating a positive experience for potential donors.
• Goal-Driven: You enjoy working toward and achieving daily targets.
• Strong Communicator: You have the ability to connect with people, sharing ideas clearly and confidently.
• Organised and Proactive: You’re adept at managing your time and taking initiative.
• Motivated: You approach challenges with energy and enthusiasm, always aiming for the best outcomes.

What You’ll Receive in Return:

• Competitive Pay: A starting salary of €540 per week, plus uncapped commission and performance-based bonuses.
• Personalised Mentorship: Guidance and coaching to help you thrive in your role and achieve your professional goals.
• Fun & Motivated Team Environment: Work alongside a supportive, energetic team that celebrates every success.
• Career Progression Opportunities: Performance-based promotions to leadership and management roles.
• Rewards & Recognition: Celebrate your achievements with awards, incentives, and exclusive events.
• Comprehensive Training: Receive all the tools and knowledge you need to excel in your role, including insights into the client’s goals and campaigns.
• Leadership Development: Once you’re confident in your role, take the opportunity to train and mentor others, building valuable leadership skills.

Ready to Join Our Team?

If you’re motivated to kickstart your career in customer service while supporting a meaningful cause, we’d love to hear from you! Apply today for immediate consideration, and we’ll be in touch with successful candidates shortly.

Start your journey with us and help make a real difference in the world!

Job Type: Full-time

Pay: From €540.00 per week

Benefits:

• Employee assistance program

Shift:

• Day shift

Work days:

• Monday to Friday

Ability to commute/relocate:

• Cork, County Cork: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please can you confirm the best email address for us to communicate with you

Work Location: In person