Customer Service Representative (Csr)

Qualifications:

• US Healthcare Account (voice)
• At least High School Graduate
• Excellent communication skills
• Proven customer support experience or experience as a Client Service Representative
• No previous call center experience required but having one is a plus.
• Ability to multi-task, prioritize, and manage time effectively
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Take the extra mile to engage customers
• Work from home setup
• With HMO and monthly account incentive

Job Types: Full-time, Permanent

Pay: Php19,000.00 - Php20,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Work from home

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus
• Yearly bonus

Application Question(s):

• Can you start asap?

Education:

• Junior High School (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Required)