Customer Service Representative| December Class| Muntinlupa City

ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement.

While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture – all to attain corporate performance objectives as our partners trusted advisor and preferred business partner.

Principal Functions & Responsibilities

• Evaluate loan applications to determine qualification and creditworthiness.
• Review and verify financial documents submitted by applicants.
• Explain loan products and address customer inquiries professionally.
• Ensure compliance with lending regulations and internal policies.
• Build trust and maintain customer satisfaction throughout the loan process.

What we’re looking for:

• High School Degree or College degree.
• Excellent verbal & written communication skills.
• Previous sales or telemarketing experience.
• Schedule flexibility to work at any time.
• Strong sense of responsibility and customer-centric approach.

Job Types: Full-time, Permanent

Pay: Php23,000.00 - Php24,500.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Afternoon shift
• Evening shift
• Holidays
• Overtime
• Rotational shift
• Shift system

Supplemental Pay:

• 13th month salary
• Bonus pay
• Performance bonus
• Yearly bonus