Data Analyst

Company Name: PBS Systems
Job Location: Calgary - HQ
Job Type: Full-time, Permanent
No. of Openings: 1

Internal Job Title: Data Analyst
Reports To: Product Management
Job Requirement(s): Travel throughout Canada and USA, 1 weeks per quarter

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:
The Automotive Data Analyst role within the Product Management department focuses on researching, gathering, and analyzing data to support Automotive Parts and Service initiatives, particularly for Factory Recommended maintenance schedules and Original Equipment Manufacturer (OEM) Accessory installed pricing. This position is responsible for creating and maintaining databases, managing Enhanced Maintenance Guide data sets, and identifying new opportunities for our Dealer Management System (DMS) embedded features using existing dealership data. The analyst will work closely with various teams to ensure data accuracy, smooth customer onboarding, and effective project management, while also communicating with dealers and stakeholders to gather feedback and demonstrate developed projects.

Responsibilities:

• Research and analyze vehicle maintenance schedules and OEM accessory pricing using online tools and partner data
• Create and maintain databases that serve as foundation for DMS features that utilize the data
• Collaborate with development, training, and deployment teams to ensure data accuracy and smooth customer onboarding
• Research, develop and demo proposals for new functionality based on industry knowledge and customer demand
• Communicate with dealers to gather feedback, retrieve additional data, and analyze efficacy of beta rollouts
• Test developed projects and demonstrate them to internal teams
• Identify new opportunities for DMS embedded features using existing dealership data
• Collaborate across departments to acquire and leverage diverse data sets

Qualifications:

• Minimum 2 years of automotive service/parts experience
• Must have strong Excel skills
• Demonstrate knowledge of automotive repairs quoting with labour and parts
• Experience with electronic parts catalogues would be beneficial
• Ability to travel once a quarter in both Canada and USA
• Possess a high-level attention to detail
• Exhibit good communication and teamwork skills
• Possess good organizational skills
• Be proficient in Microsoft Teams, Excel, and Word
• Excellent written and verbal communication skills
• Exceptional ability to work collaboratively in both a team atmosphere and independently
• Proven ability to communicate effectively and manage stakeholder expectations
• Strong analytical skills
• Ability to identify and visualize product roadmaps
• Flexible, fast learner who thrives in a constantly changing work environment
• Superior Time Management skills
• Actively engaged in professional development

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• The opportunity to travel
• Access to an onsite gym at some locations and/or corporate membership to Goodlife
• Free parking
• Staff events
• Bonus for product certification up to $4,800 per year
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.