De032085-Finance Process And Ops Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Finance Process and Ops Manager
WORK SETUP: Return to Office

Overall Purpose:
Works closely with the GL Manager in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting.

Responsibilities:Production Supervision and Support:

• Coordinates individual and team work assignments
• Monitors workload balancing
• Supports high quality work through a positive environment
• Monitors team members performance with the focus on improvement

Service Level Agreements and Performance Metrics:

• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels

Quality:

• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends

Performance Management:

• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

OTHERS:
Project Shift Schedule: Morning Shift
Project Rest Day: Weekend Off
Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

• 8 to 12 years of relevant experience in F&A.
• Nice to have experience in FP&A (Forecasting & Budgeting, Analysis, Treasury FPM, Management Reporting)
• College Graduate – Finance Course