Disability Support Worker (Casual)

Experienced Support Worker for High-Level Physical Support needed

We are seeking an experienced Support Worker to provide high-level physical support and care for a participant who is paralyzed and requires comprehensive assistance with daily living, medication administration, and catheter management. The ideal candidate will have significant experience in a similar role and be committed to enhancing the participant's quality of life.

About Us

Based in Melbourne, Australia, EddenRose Community Services provides disability and support services under the NDIS (National Disability Insurance Scheme). We are committed to providing quality, reliable and personalized care for people with physical and intellectual disability, to enhance their lifestyle and reduce the negative impact their disability may have on their life. Our holistic approach and extensive range of services ensure that all your needs are catered for. We guarantee nothing less than complete dedicated support. Our Tagline – Putting People First!

Company Description - https://eddenrose.com.au/about-us/

Key Responsibilities

Mobility and Transfers:

• Assist with rolling from side to side using a hospital bed with rails.
• Support two-person bed transfers using appropriate lifting equipment.
• Assist with transfers from bed to wheelchair/commode.
• Ensure safety during transfers and mobility activities.

Personal Care:

• Assist with toileting and continence management, including pad changes and catheterization.
• Provide regular skin care to prevent pressure injuries, including repositioning every 2-4 hours.
• Assist with full showering and sponge washing.
• Help with dressing in bed, considering limited limb mobility and shoulder pain.

Medication and Health Management:

• Set up and administer medications, ensuring the participant understands instructions.
• Administer bowel management as required.
• Monitor and manage pain levels, ensuring timely administration of pain relief medications.
• Work closely with nurses and healthcare professionals to manage catheter care and other medical needs.

Daily Living Support:

• Prepare meals and assist with feeding as necessary.
• Perform light domestic tasks such as cleaning, laundry, and home maintenance.
• Support in managing daily routines and schedules.

Community Engagement:

• Facilitate participation in community activities, including medical appointments and leisure activities.
• Assist with transportation using a powered wheelchair and maxi taxi.

Behaviour Management:

• Manage and de-escalate aggressive behaviors triggered by unmet needs or delays.
• Follow behaviour support strategies to ensure the participant feels heard and respected.
• Maintain clear and respectful communication, setting realistic timeframes for tasks.

Overnight Support:

• Provide active overnight assistance for pad changes, pressure area care, and transfers.
• Respond promptly to calls for assistance during the night.

Qualifications:

• Extensive previous experience in a similar role providing high-level physical support.
• Knowledge of using mobility aids, including hoists and powered wheelchairs.
• Understanding of pressure care management and continence care.
• Excellent communication skills and the ability to manage challenging behaviors.
• Current First Aid and CPR certification.
• National Police Clearance and Working with Children Check.

Skills and Abilities:

• Strong physical stamina and the ability to perform manual handling tasks.
• Compassionate, patient, and able to build rapport with participants.
• Ability to work independently and as part of a team.
• Problem-solving skills and adaptability in dynamic situations.
• High attention to detail and organizational skills.

Working Conditions:

• Work involves physical tasks such as lifting, bending, and transferring.
• Shifts may include early mornings, evenings, and overnight support.
• Opportunity to make a significant impact on the participant's quality of life.

If you have a strong background in providing high-level physical support and are dedicated to improving the well-being of individuals with significant care needs, we encourage you to apply. Join our team and help make a positive difference in the life of our participant.

Licence/Certification:

• Certificate IV in disability (Required)
• NDIS Worker Orientation Induction Modules (Required)
• First Aid & CPR (Required)
• NDIS Worker Screen check (Required)
• Australian National Police Check (Required)
• Full driver's license (Required)
• Working with Children Check - Employer (Required)
• Infection Control Training (Required)
• Fully vaccinated (three doses which includes the booster dose) – mandatory

Essential Criteria

• Passionate about caring and committed to client wellbeing
• Previous experience supporting people with a disability - Mental Health
• A reliable vehicle with full comprehensive car insurance.

Qualifications & Experiences

• Support participant to participate in age-appropriate activities and tasks including employment, in home support and community access.
• Support clients in accessing activities and outings in the community.
• Provide direct assistance to each client in accordance with their service plan and as directed.
• Work in accordance with the medication administration policy, work health and safety procedures and client right's policies including privacy and confidentiality.
• Monitor the safety and well-being of the clients and report any concerns to the Manager.
• Ensure the completion of appropriate documentation. Relevant information on support provided should be recorded in client notes and communication books as required.
• Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
• Work with clients, their families/ carers, relevant case managers, and other professionals to support the clients' individual goals.
• In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
• Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
• Liaise extensively with other staff to ensure the service's overall smooth and consistent running.
• Report regularly to the manager
• Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
• Provide backup and support to other staff, as necessary.
• Participate in Performance Development meetings to identify ongoing training and support opportunities.
• Notify the service if you are unable to work your rostered shifts with as much notice as possible.
• Contribute to Case reviews with Employment Consultants and Facilitators.
• Take reasonable care for his or her own health and safety
• Take reasonable care that his/her acts or omissions do not adversely affect the health and safety of other persons.
• Report any work quality and safety incidents or hazards to their Manager or Supervisor.
• Carry out their roles and responsibilities as detailed in the relevant policies and processes.
• Keep themself fully informed of the contents of the NDIS system and apply it to daily work

Only shortlisted candidates who meet the criteria will be contacted.

Job Type: Casual

Pay: $33.00 – $37.00 per hour

Benefits:

• Employee mentoring program

Schedule:

• On call

Supplementary Pay:

• Penalty rates

Education:

• Certificate I - IV (Required)

Experience:

• disabilities: 4 years (Required)

Language:

• English (Required)

Licence/Certification:

• Full Driver Licence (Required)
• Working with Children Check (Required)
• NDIS Worker Orientation Module (Required)
• NDIS Worker Screening (Required)
• Current certification in First Aid and CPR (Required)
• Current and valid National Police Clearance (Required)

Work Authorisation:

• Australia (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Expected Start Date: 03/03/2025