Duty Manager

We have a very exciting new position available for a Duty Manager in the Kilkenny Ormonde Hotel.

Objective of the Role:

Reporting to the Operations Manager, the Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager.

Key Duties and Responsibilities:

- Oversee the operations of the Hotel.

- Ensure quality and standards are met consistently.

- Anticipate guest needs, and proactively manage their expectations.

- Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.

- Ensure prompt resolution of customer issues.

- Have full knowledge of the hotel and all departments.

Requirements:

- Previous Duty Management experience in a busy property

- Have the ability to manage a large and demanding Hotel operation on a daily basis to include: Conferencing, Weddings, Bars and Restaurant

- Excellent communication skills.

- Excellent attention to detail
- Ability to lead a team

- Exceptional Customer Service

Benefits of working with Kilkenny Ormonde Hotel:

• Free Membership of Ormonde Leisure Club
• Meals on duty
• Progressive Training

We are an equal opportunities employer.

Please apply with your CV and cover letter.

Job Types: Full-time, Permanent

Application question(s):

• Are you over the age of 18 years old?
• Are you available to work Mid-Week & Weekends?
• Do you have 1 to 2 years experience in this role or similar?
• Are you eligible to work in Ireland?

Work Location: In person

Reference ID: KOHDM2021