Duty Manager

DUTY MANAGER, SPAR PERRYSTOWN , DUBLIN 12

Job Specification:

MANAGEMENT The recruitment, training and development of all employees for stores operations. Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.

Manage the performance of the team utilising effective performance management techniques in line with legislation. Communicate with Area Manager & Assistant Store Manager and Retail Sales Team on objectives and store performance.

Setting goals for the store to ensure effective customer service and competitiveness.

FINANCE

Ensure store sales are maximised. Ensure store margins are managed appropriately and profitability of store is maximised

OPERATIONS

Ensure operation runs efficiently and smoothly Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service Ensure policies and procedures are implemented and managed within the store Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures Accountable for ensuring consistently high levels of customer service To ensure all customer complaints are dealt with promptly with an appropriate manner and to take necessary action in implementing store improvements following customer complaints

STOCK MANAGEMENT

Ensure effective stock control procedures and systems are in place to minimise stock loss Preparation for and management of stock take Ensure effective food management and waste systems are implemented, managed and updated appropriately Ensure effective stock rotation and stock monitoring systems are in place and adhered to among the store team.

LEGISLATION & SECURITY

Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised, or where possible, eliminated Ensure security of store and employees is maintained at all times and take action as required Ensure secure store opening and closing procedures adhering to and completing opening and closing procedures within the store Ensure the store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations

GENERAL

Meet targets as agreed To undertake other additional duties as may be assigned by the Store Owner Proven ability in managing retail sales team including the following:

o Planning and organising

o Problem solving o Managing performance

Excellent operational knowledge of retail environment Excellent interpersonal relations Excellent understanding of consumer needs.

Proven track record in achieving agreed targets Working knowledge of employment, health & safety regulations, HACCP, and consumer legislation Committed to continually improving standards Self-motivated Computer skills Use of initiative Job Type:

Full-time Salary: DOE. Experience: Retail sales of 2 years is essential.

Job Type: Full-time

Pay: €32,000.00 per year

Work Location: In person

Reference ID: SPARPERRYSTOWN25