Duty Manager

The Flying Enterprise Complex, one of Cork’s best-known hospitality destinations, incorporating a Bar, Restaurant, Courtyard, Deli, and Event Spaces, is now recruiting an experienced and energetic Duty Manager to join our management team.

About the Role

As Duty Manager, you will play a key role in the day-to-day running of the entire complex. You will support the General Manager and Senior Management Team to ensure exceptional service delivery, smooth operations, strong staff leadership, and a consistent customer experience across all areas.

This is a hands-on role suited to an organised, confident, and customer-focused hospitality professional.

Key Responsibilities

• Oversee the daily operation of the bar, restaurant, courtyard, deli and event areas
• Lead, motivate, and support staff during service
• Maintain high standards of customer service and resolve issues promptly
• Assist with staff rostering, breaks, labour management and floor cover
• Ensure compliance with licensing laws, food safety, health & safety, and company policies
• Cash handling, float checks, end-of-day cashing-up and till oversight
• Opening and closing duties for the complex
• Liaise with the kitchen, bar and floor teams to maintain smooth service flow
• Support with stock control, deliveries, waste management and supplier coordination
• Assist with event setup, private bookings and functions
• Report operational updates, incidents and maintenance issues to senior management
• Uphold the brand standards and reputation of The Flying Enterprise Complex

Requirements

• 2+ years’ experience in a supervisory or duty manager role within hospitality
• Strong leadership, communication and people-management skills
• Ability to remain calm under pressure in a busy environment
• Excellent customer service ethos with a proactive approach
• Strong organisational and problem-solving abilities
• Experience with cash handling and opening/closing procedures
• Knowledge of H&S, food safety, and licensing requirements (training can be provided)
• Flexibility to work evenings, weekends, and holidays as required

What We Offer

• Competitive salary based on experience
• Training, development, and progression opportunities
• A supportive and professional management team
• A dynamic workplace within a well-known Cork hospitality landmark
• Staff perks and employee discounts

How to Apply

Please submit your CV via Indeed with a brief cover note outlining why you’re the right fit for this role.

Job Types: Full-time, Permanent

Pay: €27,000.00-€35,000.00 per year

Work Location: In person