E-Commerce Operations & Marketing Assistant (Part-Time Or Full-Time)

The Role

This is a hands-on position at the centre of our e-commerce operations. You will assist with pricing strategy, manage online product listings, engage with customers, and help drive marketing initiatives across multiple channels, including social media.

In this role, your responsibilities will be split between client work and supporting our internal e-commerce business operations.

The ideal candidate has a strong interest in technology and gaming, understands online retail dynamics, and thrives in a fast-paced setting.

Key Responsibilities:

E-commerce & Sales Support

• Research competitor pricing across websites and marketplaces, and report insights
• Create and optimise product listings in Shopify
• Monitor and maintain marketplace listings (eBay, Amazon, Reebelo, and Kogan)
• Respond promptly and professionally to customer enquiries across all channels
• Prepare customer invoices as required
• Process and record all sales in Xero

Marketing & Customer Engagement

• Create and schedule social media content (Facebook and Instagram)
• Research trending products in consumer electronics and gaming
• Assist in planning and executing promotional campaigns
• Prepare and send customer newsletters
• Support initiatives to grow direct website sales

Skills & Experience

• Experience with Shopify or similar e-commerce platforms
• Experience with Xero or similar accounting software
• Strong written and verbal English communication skills
• Social media management or content creation experience
• Excellent attention to detail and organisational skills
• Ability to research and analyse pricing data
• Proficient in Excel and MS Office
• Self-motivated with the ability to manage multiple tasks
• Comfortable working in a small, growth-focused remote team

Highly Desirable (Not Essential)

• Experience selling on marketplaces (eBay, Amazon, Catch, etc.)
• Basic graphic design skills (Canva or similar)
• Email marketing experience (Mailchimp, Klaviyo, etc.)
• Understanding of refurbished or recommerce products

Personal Attributes

• Genuine interest in technology and gaming
• Customer-focused and solutions-oriented
• Energetic, proactive, and willing to take initiative
• Growth mindset with a desire to improve systems and processes
• Interest in sustainability practices

Perks & Reward

• Paid Overtime & Holiday Pay
• Rest Day OT Pay
• HMO & 13th Month Pay
• Performance Bonuses:
• MVP of the Day – Cash bonus
• Employee of the Month – Cash + recognition
• Birthday treats & team recognition

Additional Details

• 2-week paid trial period before official employment/probation

→ Fully compensated
→ Ensures mutual fit and alignment

About Us

REMCO Business Process Outsourcing is a fast-growing company based in Pampanga, Philippines, providing high-quality business solutions to clients locally and internationally. We specialize in customer service, e-commerce support, administrative operations, and creative services — helping businesses run smoothly and efficiently.

We take pride in our collaborative culture, supportive leadership, and commitment to employee growth. At REMCO, you’re not just filling a role — you’re building a career in a company that values your skills, ideas, and well-being.

Job Types: Full-time, Part-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person