Employee Success & Compliance Coordinator

A to Z Moving & Driving and TLC Mobility Transport Services are two growing, family-owned transportation companies serving Northeast Ohio. We move families, protect elderly and disabled passengers, and take our responsibility seriously. We are looking for a high-integrity, highly organized professional to become the backbone of our people operations.

This role is not entry-level. It is designed for someone who thrives in structure, accountability, and problem-solving without needing hand-holding.

About the Role

The Employee Success & Compliance Coordinator is responsible for keeping our teams stable, compliant, and performing at a high standard. You will manage hiring, onboarding, employee documentation, training coordination, compliance tracking, and discipline — so ownership can focus on running the business.

You will be trusted to see problems, solve them, and close loops with minimal oversight.

What You Will Own

Maintain confidential employee and compliance records in accordance with company policy and applicable law.

1. Hiring & Onboarding

• Post and manage job ads
• Screen applicants and schedule interviews
• Coordinate background checks, drug tests, and DOT physicals
• Maintain complete new-hire packets
• Schedule and track training

2. Employee Accountability

• Track attendance, tardiness, and call-offs
• Document incidents, warnings, and performance issues
• Issue formal warnings, corrective actions, and termination recommendations when standards are not met.
• Prepare and execute terminations when necessary
• Maintain accurate employee files

3. Compliance & Documentation

• Maintain DOT driver qualification files
• Track expirations (licenses, physicals, drug tests, insurance, certifications)
• Ensure both companies meet regulatory and internal policy requirements
• Prepare records for audits or insurance requests

4. Training & Team Stability

• Coordinate onboarding and refresher training
• Identify gaps in knowledge or performance
• Support leads in maintaining job readiness
• Reduce turnover by setting clear expectations and standards

What This Role Is Not

This is not a receptionist, payroll clerk, or customer service job.
This role exists to prevent chaos, protect the company, and support employees through structure.

What We’re Looking For

You are someone who:

• Works independently and finishes what you start
• Is calm under pressure
• Is comfortable enforcing rules
• Documents everything
• Can have difficult conversations respectfully
• Values integrity, consistency, and professionalism

Experience in HR, operations, compliance, transportation, healthcare, or logistics is highly preferred.

Schedule

Approximately 20 hours per week, weekday business hours.

Compensation

$24–$26 per hour, based on experience.

Why This Role Matters

Our drivers and movers transport people’s loved ones and possessions. This role ensures we are staffed with the right people, trained properly, and fully compliant — protecting our clients, our employees, and the company.

Pay: $24.00 - $26.00 per hour

Expected hours: 18.0 – 22.0 per week

Benefits:

• Paid time off

Application Question(s):

• Describe a time you took action on a workplace problem without being told to do so. What did you do and what was the result?
• Have you ever had to discipline or formally correct an employee? Briefly describe what happened.
• How do you keep track of compliance deadlines, employee files, and disciplinary documentation?

Work Location: In person