F&B Supervisor

Job Title: F&B Supervisor

Salary Range (Full-time): SGD 2,800 – SGD 3,800/month

Department: F&B Department

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse
• Orchard: DRIM Korean Steakhouse
• Orchard: MODU SamGyeTang
• Orchard: Kimchi Dining
• Orchard: Song Gye Ok Chicken BBQ
• Telok Ayer: Song Gye Ok Chicken BBQ
• Orchid Country Club: GOCHU Korean Dining

Overall Job Objectives:

We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

Core Responsibilities:

• Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

Job Specifications:

• A Diploma or Bachelor’s Degree in any field (hospitality or retail -related fields are a plus).
• Prior experience as a F&B Supervisor or in a similar role within the hospitality industry.
• Strong leadership, communication, and customer service skills.
• Excellent conflict resolution and team management abilities.
• Availability to work within the restaurant’s operating hours, including weekends and holidays.

Key Deliverables:

• Supervise daily floor operations, including opening and closing procedures, ensuring adherence to established protocols.
• Maintain high standards of cleanliness, safety, and compliance with sanitation regulations throughout the outlet.
• Foster superior customer satisfaction by interacting positively with guests, addressing complaints promptly, and soliciting feedback for continuous improvement.
• Demonstrate strong leadership to inspire and guide team members to consistently meet and exceed service standards.
• Collaborate with management to ensure smooth operations and uphold the outlet's quality and service goals.

Benefits of the role:

• Monthly variable sales incentive
• Annual completion bonus of 1 month salary (For Full-time if applicable)
• Medical coverage (For Full-time if applicable)
• Group discount (Dining & Salon)
• T⁠raining & Career Growth
• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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APPLY NOW!

Job Type: Full-time

Pay: $2,800.00 - $3,800.00 per month

Benefits:

• Employee discount
• Food allowance
• Food provided
• Professional development
• Promotion to permanent employee

Education:

• Bachelor's or equivalent (Preferred)

Experience:

• Customer service: 5 years (Required)
• Team management: 5 years (Required)

Location:

• Singapore 238897 (Required)

Work Location: In person