Fee Income Officer

Job Title: Fee Income Officer

Role Description:

To perform the role of Fees Income Officer with responsibility for managing the booking, life-cycle events, collections and reconciliation of Credit Facility related Fees.

This role will support our North America Wholesale business line and working hours will be 2pm – 10pm.

This role is a 12 Month Fixed Term Contract.

All candidates for this role must have the Right to Work in Ireland – Be an EU Citizen or holder of a valid Stamp 4 Visa or Stamp 1G.

Main Tasks of Role:

The successful candidate must be able to demonstrate extensive experience in:

Core Tasks;

• Extensive experience in managing all fee related activities including calculation, invoicing, settlement and reporting.
• Demonstrate an understanding of and experience in the fee accruals process.
• Ensuring all fee arrangements are captured clearly and in a standard format and reflected accurately on the banks core system.
• Practical experience using the main systems used to manage the risk portfolio (e.g. Flexcube and other Platforms i.e. Operational Core Banking Systems)
• Matching fees received with Agent notices, reconciling and clearing as appropriate.
• Reporting of overdue fees and effective follow up of same.
• Other fee related ad hoc initiatives and report preparation as required.
• Identifying and recording any errors identified as part of the fees reconciliation process.
• Checking the correctness, completeness and reliability of documents according to the procedure, work instruction and policies.
• Ensuring operational processes are followed and challenge existing ways of working.
• Escalating effectively to deal with bottlenecks, knowledge gaps or barriers.
• The ability to highlight any areas with potential for improvement to services products or processes and give advice on improvements.
• Demonstrable knowledge of internal controls, reconciliations & discrepancy identification
• Build strong partnerships with our customers and key stakeholders, supporting the delivery of quality services in line with agreed service levels by being able to translate issues into solutions
• Adherence to team performance measures to assure the timeliness, accuracy and completeness of processing activities
• Use standard problem solving and improvement approaches where potential improvement areas are identified
• Question, analyse and improve output, leading to measurable improvements in quality and efficiency

Technical Competencies

• Knowledge of the Fee products and processes associated with these products
• Practical experience using Flexcube or other Core Banking Systems
• Experience handling high volumes within quick turnaround times adhering to strict cut offs
• Knowledge of revenue collection mechanisms and internal Fee Policy documentation and related finance procedures
• Ability to manage and support Problem Solving activities focused on root cause analysis
• Ability to deliver and facilitate learning initiatives
• Competent in MS Office with high proficiency in Excel
• High level of numeric and written competence

Risk and Control

• High level of numeric and written competence

Projects

• High level of numeric and written competence