Field Service Manager

Job Overview

Our client is searching for a dynamic and experienced Field Service Manager in Petaluma. As a Field Service Manager, you will play a critical role in overseeing operations, managing a talented team, and driving the branch's success in providing rapid and effective emergency response and restoration services. This is an opportunity to be a part of a company that makes a meaningful impact on the lives of those affected by disasters.

Responsibilities

• You will lead, mentor, and motivate a team of emergency response and restoration

professionals, fostering a culture of excellence, safety, and commitment to our mission.

• You will ensure the projects are executed efficiently and effectively, meeting or

exceeding service standards and deadlines, while maintaining a strong focus on quality.

• You will build and maintain strong relationships with clients, ensuring their needs are

met, and their expectations are exceeded.

• You will ensure that all projects adhere to relevant regulations and safety standards,

fostering a culture of safety and compliance.

• You will implement key performance indicators and metrics to track and measure the

project's performance, making data-driven decisions to drive improvements.

• You will represent Critical Control in the community, participating in local events and

initiatives that enhance the company's reputation and presence.

• You will proactively identify areas for process improvement and innovation, leading

initiatives to enhance the project's efficiency and service quality.

• Requirements:

● You have five or more years experience in emergency response, disaster recovery, or service industries.
● You have strong leadership and team management skills.
● You have exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships.
● You are knowledgeable of relevant regulations and safety standards.
● You have demonstrated problem-solving and decision-making abilities.
● You are proficient in Microsoft Office and other relevant software.
● You have availability for on-call duty as required.

These requirements are representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or without reasonable
accommodation:
● Able to stand, bend, kneel, reach, stoop, and occasionally lift and carry up to 50 lbs.
● Constantly operate a computer (including typing, reading).
● Frequently remain in a stationary position for extended periods of time.
● Constantly communicate in-person, virtually, and from a range of distances.
● Able to drive.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Life insurance
• Vision insurance

Shift:

• Rotating shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• CA 94954, United States (Required)

Ability to Relocate:

• CA 94954, United States: Relocate before starting work (Required)

Work Location: In person