Food Service Manager

Service Manager Description

We are quickly growing & hiring in both Manhattan & Brooklyn!

***Please note that this is a tipped position with a base rate of $18.50 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)***

Springbone Kitchen is looking for ambitious Service Managers to join our growing team!

Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you!

About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect.

What We Are Looking For:

- MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.)

- Experience as a Supervisor or Manager

- A positive, energetic, & uplifting management style

- A trustworthy, responsible, & reliable leader

- Well-adapted to fast-paced counter-service restaurant environments

- Ambition to take on more responsibility and be considered for further management roles

- 1+ years of restaurant experience preferred

- Flexible availability preferred

What We Offer:

- Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!)

- Consistent Schedule based on availability

- Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm)

- Paid Breaks

- Free Meals

- Paid Training

- Flexible Schedule

- Paid Sick & Family Leave

- Paid Jury Duty Leave

- Free Uniform

- Over-Time Pay

What A Great Service Managers Do:

- Take full ownership of the team & restaurant when GM is away

- Provide outstanding customer service & hospitality to our guests

- Ensure fantastic food quality

- Train & motivate our team members to ensure a positive & friendly work environment

- Ensure that our team is upholding NYC health & safety guidelines

- Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep)

- Maintain a clean work environment with the help of fellow managers & team members

- Place orders, take inventory, perform tasks to help the next shift get ahead

- Professionally handle customer complaints & concerns

- Continue learning and developing skills to fill future open AGM & GM positions

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Commuter assistance
• Employee discount
• Flexible schedule
• Food provided
• Opportunities for advancement
• Paid training
• Referral program

Schedule:

• Day shift
• Evening shift
• Every weekend
• Morning shift
• Night shift

Experience:

• Food management: 1 year (Required)

Ability to Commute:

• Brooklyn, NY 11201 (Required)

Ability to Relocate:

• Brooklyn, NY 11201: Relocate before starting work (Required)

Work Location: In person